Subaru of Wakefield

My husband and I went to Subaru of Wakefield after we had visited another Subaru Dealership in the area, which was where I bought my last Subaru. At the first dealership I went to, I was not treated as a val visited another Subaru Dealership in the area, which was where I bought my last Subaru. At the first dealership I went to, I was not treated as a valued customer, and I was disappointed with their professionalism. We stopped at Subaru of Wakefield on our way our of town, and we were immediately greeted by Al Mazin and we sat down to talk about purchasing a new car. We told him we had about an hour, and just from watching us drive in, he already knew what kind of car I had to trade in and was able to quickly give us a quote, which he bettered with our exact "magic numbers" to seal the deal. We were in and out in a hour, and couldn't be happier. We purchased a brand new 2014 Forester and the delivery process was even better than the buying process. We were greeted by the business manager, Chris Robertson who had all of our paperwork ready and quickly completed the process. There were no pushy sales pitches to add-on unnecessary items. After we finished our paperwork with Chris, Al took probably around 30 minutes to show us everything about our new Forester that we needed to know. He showed us how all the buttons work, the difference features, the seats, the keys, the locking system, went over all the warning lights, programed our date and time display, even programmed my cell phone to the car's blue tooth and added my husbands phone number into the pre-set memory. He walked us through the service department, introduced us to the Service Manager and explained the maintenance schedule and all the contact information we needed. He even called my cell phone after we left so I could answer through the car's blue tooth, to make sure I had no questions. We have never had a better car experience, and we will definitely buy our next car from Subaru of Wakefield! More

The entire purchase/trade in and pick up went smoothly, the salesman Larry took great care of us and made the process as enjoyable as possible. This is our ?seventh Subaru, with four currently in use by th the salesman Larry took great care of us and made the process as enjoyable as possible. This is our ?seventh Subaru, with four currently in use by the family. Very pleased with the new car and the experience of purchasing it! More

This was my first car purchase and I was nervous from all the other stories I had heard about dealerships that make you feel like you need to buy the car immediately whether you love it or not. Luckily I did the other stories I had heard about dealerships that make you feel like you need to buy the car immediately whether you love it or not. Luckily I did my research beforehand and saw that Subaru of Wakefield had great reviews! The reviews didn't lie, the staff was very friendly, helpful and most importantly upfront. This may have been my first car purchase but I can guarantee my next will be with Subaru of Wakefield as well! More

The sales experience was comfortable and hassle-free from start to finish. Through the Consumer Reports process, everyone knew at the outset what the pricing would be and Jason made talking through adding/d start to finish. Through the Consumer Reports process, everyone knew at the outset what the pricing would be and Jason made talking through adding/deleting accessories easy and pleasant. He also took care at delivery to make sure I understood the car's features, and committed to answering any questions I had going forward. I've never had as relaxed a car-buying experience. Thank you, Jason and Wakefield Subaru. More

I worked with Al Mazin for my most recent purchase. He was extremely helpful, knowledgeable and professional. I have found working with this dealership has been very rewarding in all areas. The mechanic was extremely helpful, knowledgeable and professional. I have found working with this dealership has been very rewarding in all areas. The mechanics, service department personnel, finance and sales have been an asset to the Subaru of Wakefield dealership. They are a wonderful team. More

My wife and I went along with our great niece to support her in her pre-owned car search. Subaru of Wakefield was highly recommended by a friend who has many years of doing business with this dealership. We her in her pre-owned car search. Subaru of Wakefield was highly recommended by a friend who has many years of doing business with this dealership. We had a wonderful experience thanks in no small way to John's helpful and noticeably genuine concern to help our great niece find a safe and sound pre-owned vehicle. At first, we discussed one or two possible vehicles but felt the price was out of Ashley's range and we pressed on in our search. We left your dealership and drove to a competitor on Rt. 114. The salesman we met with actually made us rethink our genuinely friendly and professional experience with John at Subaru of Wakefield and we drove right back to your dealership and settled on a pre-owned 2002 Subaru Legacy. John was the reason we purchased a vehicle from Subaru of Wakefield. He is demonstratively sincere and personable. He assured Ashley that she can call him with any concerns regarding her purchase. We understand Subaru of Wakefield will be relocating. However, the "patina" of the graceful aging of your dealership along with the personable staff of this dealership is endearing and greatly appreciated. We'd like to thank John for making our great niece's first vehicle purchase an enlightening and friendly experience. Dave & Pat & Ashley More

Al Mazin was very straight forward and no nonsense. We went in knowing what car we wanted, what we were willing to pay and what our trade was worth. We were able to sign the paperwork in less than 2 hour went in knowing what car we wanted, what we were willing to pay and what our trade was worth. We were able to sign the paperwork in less than 2 hours within $300 of what we wanted to spend. When we brought our trade 2 warning lights were on despite our best efforts to have it fixed and the lights off ahead of time and Vinny the sales manager did not make a big deal of it or even mention taking the value of our trade down. This is the second time we've purchased a car here and it will be our first stop for every car from now on. Far superior to Ira in Danvers. More

Previous to Wakefield I went to Ira Subaru in Danvers, I walked around the lot with my son and then into the showroom for 15 minutes with not even a hello from anyone. I left there and went to Wakefield Sub walked around the lot with my son and then into the showroom for 15 minutes with not even a hello from anyone. I left there and went to Wakefield Subaru and was immediately and warmly greeted. I was then paired with a sales person who went over all of the features of the model I was interested and even had a plate on similar vehicle ready for me to go test drive. After every feature of the vehicle was explained and demonstrated for me we went for a test drive and I was sold. Not only by the vehicle I was interested in but the entire staff and the warm way they greeted me and made me feel comfortable through the whole buying process. I have already recommended them to others interested in a Subaru. More

I had a fantastic experience purchasing my car at Subaru of Wakefield. I contacted the dealership online and received a very prompt response from Rhett and Jon. Rhett was very friendly on the phone and al of Wakefield. I contacted the dealership online and received a very prompt response from Rhett and Jon. Rhett was very friendly on the phone and always promptly returned my calls and emails. I then was assigned to Perry for the actual purchase. Perry is an outstanding sales person and a pleasure to work with. He is extremely knowledgeable and passionate about the technical details of the Subaru engines. As an engineer, I greatly appreciate passion for technology and knowledge of technical details. He was also very open and helpful during the negotiation of my trade-in. Overall, I had a great experience and will recommend this dealership to my friends. More

Joe was great. No high sales pressure. He listened to me, made recommendations and worked with me to ensure I was happy. This was by far the easiest car buying experience I've ever had. me, made recommendations and worked with me to ensure I was happy. This was by far the easiest car buying experience I've ever had. More