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Subaru of Wakefield

Wakefield, MA

Overview
Employees
Reviews
Vehicles
4.9
1,384 Reviews
Subaru of Wakefield offers MA Subaru drivers a choice. Our Greater/Metro Boston Subaru vehicle showroom is conveniently located at 618 North Ave in Wakefield. Exit 57 RT 128/95 Shoppers can choose from a large selection of new Subaru vehicles, high-quality used cars and Certified Pre-owned Subaru vehicles of various years and miles. Our new Subaru specials and finance specials offer the best value in savings for purchasing a new Subaru. Visit us whenever you need automotive maintenance, repair or service and be rest assured your vehicle and you are receiving top-quality care from industry experts.
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618 North Ave

Wakefield, MA

01880

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Showing 1,384 reviews

August 09, 2024

The Wakefiled locations always provides great services. They are fast and care about customers whenever I am there. More

by ssopori1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Mazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Subaru of Wakefield responded

Thank you for sharing your positive experience! We're glad to hear that our team at Subaru of Wakefield consistently provides great service and cares about customers. We appreciate your support!

August 08, 2024

Everybody was so kind and helpful, Dave especially, as it was my first time ever getting an oil change and I had no idea what I was doing or where I was going. Such a lovely dealership and great service!!! More

by btwhalen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Taney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know the man’s name but he has an office in the right hand corner when you walk in and had the sweetest dog ever, he was also great when I bought my car and was super helpful and explained everything to me because I know nothing about cars.
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Aug 08, 2024 -

Subaru of Wakefield responded

Thank you for sharing your experience! We're delighted to hear that Dave and the team at Subaru of Wakefield made your first oil change a smooth process. We appreciate your kind words and look forward to serving you again!

August 08, 2024

Very professional staff, great service and good facilities while waiting for service. Everything done was clearly explained. More

by Brenda A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick (service dept)
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Aug 08, 2024 -

Subaru of Wakefield responded

Brenda, we're glad to hear you had a positive experience with our team at Subaru of Wakefield. Thanks for the feedback!

August 08, 2024

I received excellent service by Tylor who explained what would be done, no charge and I was in and out in less than an hour. More

by CAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor - service department
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Aug 08, 2024 -

Subaru of Wakefield responded

We're delighted to hear that Tylor provided excellent service and got you in and out quickly at Subaru of Wakefield. Thanks for sharing your experience!

August 06, 2024

Terrible experience: Quoted an out the door price. At the dealership: "She must have made a mistake. I can't sell you the car at that price." If you're the kind of person that believes that, by all me More

by NOK
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Justin Grant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna (online sales)
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Aug 07, 2024 -

Subaru of Wakefield responded

We apologize for the frustration and confusion you experienced with your quoted price. This is not how we aim to conduct business, and it's concerning to hear about this discrepancy. We will make sure the situation gets looked into with our team and encourage you to reach out directly if you'd like to share anything further. Respectfully, Alcir Timas - General Sales Manager - 781.246.3331 ext 105

August 05, 2024

Wakefield Subaru is the only Dealership that I know of, that's Always there for Me & my Vehicle's. Everyone in this Establishment from the Owners, General Manager Joe Salesman Greg, Service Managers Chris More

by 1Mickymac8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geg Sarmanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg did a great job in getting me into the Right vehicle & David shared his Vast ℹ️ in what I need to get.
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Aug 05, 2024 -

Subaru of Wakefield responded

Thank you for sharing such a heartfelt review! We're delighted to hear that our team at Subaru of Wakefield makes you feel like family. We appreciate your loyalty and look forward to continuing to serve you and your vehicle's needs!

August 02, 2024

Bought my first new car here. It was a great experience! Greg was kind and knowledgeable and the dealership it self had a great inventory! More

by sdwaller63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geg Sarmanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Subaru of Wakefield responded

We're delighted to hear that Greg and the team at Subaru of Wakefield made your first new car purchase a great experience! Enjoy your new ride, and thanks for choosing us!

August 02, 2024

Best customer service out of any place I've ever been to in my life More

by adamrogers624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Garcia, Daniel Acevedo
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Aug 02, 2024 -

Subaru of Wakefield responded

We really appreciate you taking the time to leave Subaru of Wakefield this awesome review, thank you!

August 01, 2024

Always courteous, helpful, prompt…. Very professional! They always communicate well and explain things in a pleasant manner… More

by jhenderson1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Aug 02, 2024 -

Subaru of Wakefield responded

Thank you for the kind words! We're delighted to hear that our team at Subaru of Wakefield provided courteous and professional service. We appreciate your support!

July 30, 2024

I just want to give a shoutout on behalf of employees, Tylor McCarthy in Service and AJ in Parts. They are both very patient, courteous, helpful, and knowledgeable. Thank you for such employees as Tylor a More

by Subaru2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ and Tanner in Parts; Tylor and Corinne in Service
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Aug 01, 2024 -

Subaru of Wakefield responded

Thanks for the shoutout! We're delighted to hear that Tylor and AJ provided such excellent service at Subaru of Wakefield. Your feedback means a lot to us, and we'll be sure to share your kind words with them!

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