Subaru of Utica - Service Center

Staff were very helpful and thorough in diagnosing my problem. It was a pleasure to deal with them. problem. It was a pleasure to deal with them. More

Serviced as expected. Dealer is very slow in scheduling appointments couldn't get an oil change appointment only for 6 days out Dealer is very slow in scheduling appointments couldn't get an oil change appointment only for 6 days out More

too many steps to get a service accomplished. Had go in 3 times for same problem before the problem identify Had go in 3 times for same problem before the problem identify More

I was very impressed with the video and detailed report I received with my 12,000 mile maintenance. I felt like my vehicle was a priority, not just another number in the queue! received with my 12,000 mile maintenance. I felt like my vehicle was a priority, not just another number in the queue! More

My vehicle was taken in at the appointed time, The service representative explained what to expect and an approximate wait time. A video of the car explaining the finding was sent to me while I waite service representative explained what to expect and an approximate wait time. A video of the car explaining the finding was sent to me while I waited. All issues were resolved quickly and my vehicle returned to me. More

From the moment I walked into the dealership, till the moment I drove off the lot in my 2023 Forester Wilderness I knew I was in good hands. Everybody that I came in contact with was friendly, and courteo moment I drove off the lot in my 2023 Forester Wilderness I knew I was in good hands. Everybody that I came in contact with was friendly, and courteous. All my questions were answered.to my satisfaction. Since my purchase I have had routine maintenance (oil changes, tire rotation, NYS inspection) and all work was done professionally and promptly. I would recommend Subaru of Utica to anyone that is looking for a new or used vehicle. More

They are very attentive to your needs and try to accommodate in the best possible way! accommodate in the best possible way! More

Vincent was very helpful with my issues with Android Auto & an update to my dashboard screen. He is very knowledgeable & pleasant to do business with! & an update to my dashboard screen. He is very knowledgeable & pleasant to do business with! More

Thankful for all the SUBARU Personnel Usually always ready to help anyone with their Vehicle needs. Want to say thanks to Tyler Davis.. ready to help anyone with their Vehicle needs. Want to say thanks to Tyler Davis.. More

This dealer has many employees who serve you correctly and are very friendly, but there are 2 in customer service who need to work hard on their service. and are very friendly, but there are 2 in customer service who need to work hard on their service. More