Subaru of Utica - Service Center

Quick and responsive, friendly and informative. Very nice waiting area. It was a pleasant experience. Very nice waiting area. It was a pleasant experience. More

I don’t know who Nick Orbinati is. Good courteous dealings with Tyler as usual. Good courteous dealings with Tyler as usual. More

Very fast and professional staff . The waiting area was clean and comfortable and I received a nice video of my car. The waiting area was clean and comfortable and I received a nice video of my car. More

Nice people. Car was ready on time as promised. The video inspection was really cool. Car was ready on time as promised. The video inspection was really cool. More

Service was great and attention to detail was also, Very courteous and professional. Would recommend! courteous and professional. Would recommend! More

I went in for clanging noises underneath my car. They fixed that. Plus they found a dangerous gash in one of my tires that would have been a huge problem if not fixed. I got a new tire to replace th They fixed that. Plus they found a dangerous gash in one of my tires that would have been a huge problem if not fixed. I got a new tire to replace the unfixable tire. Saved me from a huge future problem. Thanks Subaru!!! More

Like the way customers are handled from check-in to check-out. Person to person dialog and video explaining what is planned and what is being. And everything was explained thoroughly, even where the c check-out. Person to person dialog and video explaining what is planned and what is being. And everything was explained thoroughly, even where the car was in the parking lot. 2 thumbs up!!!! More

The service was professional and courteous. The video of the service was greatly appreciated, all the service people are knowledgeable and friendly. The video of the service was greatly appreciated, all the service people are knowledgeable and friendly. More

It was my first time getting serviced here and I was not sure what to expect but Joanne was wonderful and walked me through everything. Service was quick. I was told 1 hour and it was under that. I never go sure what to expect but Joanne was wonderful and walked me through everything. Service was quick. I was told 1 hour and it was under that. I never got the video but that’s ok, hopefully next time as I think that’s a cool feature that my old retailer didn’t have. One of the service providers even showed me a few tricks on the app I didn’t know about. More

I am always treated extremely well. The staff is very friendly and helpful.I have never had a bad experience there and will continue to give them my business The staff is very friendly and helpful.I have never had a bad experience there and will continue to give them my business More