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Subaru of Utica - Service Center

Utica, NY

4.7
423 Reviews

423 Reviews of Subaru of Utica - Service Center

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November 09, 2024

Dealing with this Subaru dealership has always been a positive experience for me. Will continue to deal with them as needed! More

by HOGANITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Subaru of Utica responded

Thank you for sharing your positive experiences with us! We're glad to have earned your trust and look forward to continuing to serve you at Subaru of Utica. Don’t hesitate to reach out whenever you need. Our team is here to help!

November 04, 2024

Courteous polite service. Fast evaluation and diagnosis. No issues after picking up car. 5 star experience More

by PTHOMAS545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Dombrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Subaru of Utica responded

Thank you for sharing your positive experience with Subaru of Utica! We're delighted to hear that our team provided courteous and efficient service. Safe travels, and we look forward to serving you again in the future!

November 01, 2024

They did a really great job replacing my tire. The service was quick and easy. More

by CHEESIENASCARCHICK8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Subaru of Utica responded

Thank you for the compliment! Replacing tires swiftly and efficiently is a top priority of ours at Subaru of Utica. Feel free to visit us again for any future tire service needs!

October 30, 2024

My potential work is always explained in detail with upfront pricing. Subaru America and the local branch is easy to work with and guarantee their work! More

by JMICHEL7249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Basset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Gold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Stockbridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Dombrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Subaru of Utica responded

We love to read reviews like yours. We're glad you had such a positive experience with us. Thank you for choosing Subaru of Utica. If you need anything else at all, you can always call us or stop by. We're here to help!

October 21, 2024

Another great service appointment at Subi Utica! Checked vehicle in w Vince Gonzalez whom I have frequently worked with previously. Always spot on with what needs to be done, got my Outback into the More

by JZZAMNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Melendez, Paw Htoo
Oct 22, 2024 -

Subaru of Utica responded

Wow, that's quite the compliment and music to our ears. Thank you for the glowing review and kind words about our team members. We are here for you when you're ready for another job well done at Subaru of Utica!

October 19, 2024

I own my fourth Subaru. Not only is it the finest car on the road, but the customer service that goes with the Subaru is exemplary. You know your vehicle will be well taken More

by CAMK1946
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Subaru of Utica responded

Thank you for sharing such a glowing review of Subaru of Utica! We're glad to hear that our team has consistently provided exemplary service and care for your vehicles. Your kind words about the staff's friendliness and professionalism mean a lot to us, and we look forward to continuing this level of service in the future!

October 18, 2024

The service was very quick and thorough. The staff were all professional and helpful. The video message after my car was inspected was great. The cost was also very reasonable. More

by DAVID_767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Subaru of Utica responded

David, it's wonderful to hear that you had a positive experience with our team at Subaru of Utica. It's great to know the video message and reasonable pricing added value for you. Thank you for your feedback, and see you during your next visit!

October 15, 2024

I have been nothing but thoroughly pleased with this dealership! From my purchase to service - it has been wonderful More

by JWATSONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Subaru of Utica responded

We're delighted to hear that your experiences with Subaru of Utica have been so positive! Thank you for sharing this feedback and choosing us. We hope to serve you again soon!

October 08, 2024

everyone was very polite joanne did a good job after the building was reopened after the fire trucks left More

by DIANECA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Subaru of Utica responded

Thank you for taking the time to review Subaru of Utica! It really means a lot to hear that you’re happy. We look forward to serving you again!

October 02, 2024

My experience at this dealership was fantastic! The service writer went above and beyond to replace my wiper blades because I forgot to include that request when I checked in. More

by RRAHN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Subaru of Utica responded

Hello! Thanks for your positive feedback! If you need any further assistance, feel free to reach out to us at Subaru of Utica. We'd be delighted to help you again!