467 Reviews of Subaru of Utica - Service Center
The dealership provides very good service. The waiting area was comfortable and the service did not take long. The waiting area was comfortable and the service did not take long. More
I was scheduled for a 930am appt and vehicle was not touched until 10:20. touched until 10:20. More
Scheduling appointments, drop. Off and pick up were very easy. I like the fact that a video was sent about the visit. It was a maintenance appt for an oil change. Satisfied with th Off and pick up were very easy. I like the fact that a video was sent about the visit. It was a maintenance appt for an oil change. Satisfied with the service. More
I purchased 2022 Subaru ascend off the truck. I have had all service done here. I couldn't be more pleased. Friendly, informative, very pleased with overall experience I have had all service done here. I couldn't be more pleased. Friendly, informative, very pleased with overall experience More
Very pleased with service center waiting area (clean and modern, though snacks needed restocking) and personnel. Vincent took time to answer all/any questions I had regarding my new car's 1st service appt. modern, though snacks needed restocking) and personnel. Vincent took time to answer all/any questions I had regarding my new car's 1st service appt. (an efficient 45 min.) and future service as well. Keep up the good work. More
Pleased with the service I received. The staff were professional. The waiting room was very comfortable and clean. My experience was a pleasant one The staff were professional. The waiting room was very comfortable and clean. My experience was a pleasant one More
The waiting area is comfortable, the people are pleasant. The check-in area is efficient. The check-in area is efficient. More
Tyler in service was amazing as usual. I had another excellent service experience at Subaru of Utica! I had another excellent service experience at Subaru of Utica! More
Pleased with service. Had difficulty making appointment: no answer from service extension number after multiple attempts, when selected main line’s option to leave a mes Had difficulty making appointment: no answer from service extension number after multiple attempts, when selected main line’s option to leave a message call was disconnected! Finally went online to investigate and after some confusion I was finally able to schedule appointment. After scheduling appointment there was overkill in emails and texts regarding upcoming appointment - would have preferred direct communication via phone to make appointment and only one text reminder More