Subaru of Troy
Troy, NY
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Warranty Disputes among Subaru dealerships On road trip to CA, my Forester needed repairs but back in NY the problems returned. Carbone delayed fixing it 3 weeks causing unnecessary problems. On road trip to CA, my Forester needed repairs but back in NY the problems returned. Carbone delayed fixing it 3 weeks causing unnecessary problems. More
Subaru lease This is the second time we leased with Nora. She was very helpful and answered all my questions. She remembered me from 3 years ago and knew what my This is the second time we leased with Nora. She was very helpful and answered all my questions. She remembered me from 3 years ago and knew what my wants and needs were. She was very helpful. More
The service was friendly. Jeff Meadows was very knowledgeable about the cars and the service Subaru offed. I would highly recommend him to others. Judy knowledgeable about the cars and the service Subaru offed. I would highly recommend him to others. Judy More
Unexpected work in a reasonable time So it was my first time taking my first car that i just purchased 3 weeks ago for service it wasn’t a normal oil change or anything my TPMS light was So it was my first time taking my first car that i just purchased 3 weeks ago for service it wasn’t a normal oil change or anything my TPMS light was on and wanted to get it checked out I pulled up they noticed a small nail in my front passenger tire and was able to fix it! As i was waiting they let me know that they noticed rust on my back breaks and said they would take care of them after waiting a pretty reasonable time i was on my way with No Charge! I’m so glad i decided to buy from Subaru there the best and can’t wait to come back. p.s the coffee is amazing! More
fast and friendly I have only done oil changes, tire rotations, recall radio item, plus one inspection. However the appointment process is easy. I get in and out in a I have only done oil changes, tire rotations, recall radio item, plus one inspection. However the appointment process is easy. I get in and out in a fast manner. The people there are nice and smiling. Always nice to say hi to Nora who sold me the car too. Thanks More
No pressure no hassle, honest as far as I can tell. Was looking to get a used Outback, and he managed to find one in Carbone's massive used inventory that had all of the features I was looking for and t Was looking to get a used Outback, and he managed to find one in Carbone's massive used inventory that had all of the features I was looking for and then some. He was very upfront with how the car was priced, with documentation, and was very professional with my questions about the whole process. After making the decision, I was able to get the car within an hour of walking in. More
Thank you! Paul and the Carbone team made it easy to purchase my first car, took the time to clearly identify every step of the process, and searched statewide t Paul and the Carbone team made it easy to purchase my first car, took the time to clearly identify every step of the process, and searched statewide to bring me my beautiful green Forester in no time! Thanks, Carbone! More
Regular Servicing It was fast and friendly! I had a 9 am appointment for an oil change and inspection. Even with adding a tire rotation, my car was done in a little ov It was fast and friendly! I had a 9 am appointment for an oil change and inspection. Even with adding a tire rotation, my car was done in a little over an hour! More
New car purchase Joe Keator was friendly and courteous throughout the process of buying my new car. He answered my questions professionally and thoroughly. Joe Keato Joe Keator was friendly and courteous throughout the process of buying my new car. He answered my questions professionally and thoroughly. Joe Keator and Mark Paone efficiently took care of the paperwork and really made buying my new Subaru an excellent experience. More