
Subaru of Troy
Troy, NY
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new car We traded in our car for a new one, we came back and picked the car after the snow storm. It was very cold at the salesman desk. You should have some We traded in our car for a new one, we came back and picked the car after the snow storm. It was very cold at the salesman desk. You should have some kind of a wind block so you don't get the cold every time the door opens. More
Came to Carbone after negotiating with another dealer with whom I hand a long standing relationship. Carbone beat the other dealers price including the additional options. I was treated with respect and with whom I hand a long standing relationship. Carbone beat the other dealers price including the additional options. I was treated with respect and they earned my business. I am hoping the service department is better than the other dealer. More
easy experience A dealership is made up of it's employees, and all that I dealt with were the best. No hard sell! Information was clear and patience was evident to o A dealership is made up of it's employees, and all that I dealt with were the best. No hard sell! Information was clear and patience was evident to one hard of hearing. Have been a long time Suburu owner and seldom have had any issues with sales. More
Very Smooth We first got our price over the internet for the vehicle we were interested in from Courtney. Then we dealt with John at the dealership for test drive We first got our price over the internet for the vehicle we were interested in from Courtney. Then we dealt with John at the dealership for test drive and then finalized the deal quickly. Upon picking up the car John went over all the features. More
Jeff Meadows is an exceptional salesman. He was the determining factor in my decision to purchase from Carbone Subaru. Buying a new car is not my favorite activity but Jeff made it pleasant. determining factor in my decision to purchase from Carbone Subaru. Buying a new car is not my favorite activity but Jeff made it pleasant. More
Car Purchase/Trade I only worked with Jeff is what I wanted but he worked with others to make the transaction, but again I just worked with Jeff, which was great for me. I only worked with Jeff is what I wanted but he worked with others to make the transaction, but again I just worked with Jeff, which was great for me. More
Working w/ Allison is always a joy! Mark has been very helpful and kind as well. It all happened pretty quickly and it’s been great! Going from my 2011 Forester to this 2014 Crosstrek is a great step up helpful and kind as well. It all happened pretty quickly and it’s been great! Going from my 2011 Forester to this 2014 Crosstrek is a great step up! Thanks More
Car purchase Stopped into to look at a used car. One hour later, deal was sealed and we were on our way. Picked up car next day and car was immaculate and, again Stopped into to look at a used car. One hour later, deal was sealed and we were on our way. Picked up car next day and car was immaculate and, again, in and out within an hour! Salesman, Sohail, was great to work with! More
New car Sohail was great not pushy in buying car. He showed me what was there I told him I would call him and decide what I wanted. I did call him and now I h Sohail was great not pushy in buying car. He showed me what was there I told him I would call him and decide what I wanted. I did call him and now I have a new Subaru!! More
Service on 2016 Forester Friendly, knowledgeable service. Accurate diagnosis of problems, speedy resolution for all of them. When a necessary part wasn't immediately available Friendly, knowledgeable service. Accurate diagnosis of problems, speedy resolution for all of them. When a necessary part wasn't immediately available, was offered a free loaner car so I didn't have to wait. More