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Subaru of Troy

Troy, NY

3.1
177 Reviews
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800 Hoosick Rd

Troy, NY

12180

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Showing 177 reviews

July 26, 2018

Wonderful experience Had a really great experience. My salesman was great, thanks Bill! I would definitely buy another car from them. He went out of his way to make me hap More

by Sue123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Magee
July 24, 2018

Seamless We got our first Subaru from Carbone’s competitor (Goldstein) and it was clear that they struggled. At Carbone we worked with Joe and the hardest part More

by Jrbucs19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J Keator, Mark Paone
July 24, 2018

First rate I purchased a vehicle at Carbone Subaru and was impressed at the professionalism of the salesperson and the manager. They genuinely put the needs of t More

by burger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Raymond
July 23, 2018

My new car I walked in and decided what I wanted to pay and Norah was able to work with me. Very smooth transaction. I love my Forester! More

by Tracy2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norah Frenyea
March 19, 2018

Don't expect courtesy after you buy a vehicle I purchased my new vehicle about a year ago from this dealership. I had requested the car with a short throw shifter and trunk guard. When I was told More

by Sara M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miles - Finance
January 11, 2018

Horrible experience Absolutely horrible service. If you have any questions after signing your paperwork, watch out, they do not return phone calls. I would not recommend More

by Afregoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Meadows
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2018

Excellent Experience! purchased a 2018 Subaru WRX STI from Carbone Subaru on 1/8/18 and had nothing short of an excellent experience from start to finish. I was referred t More

by ktlovessti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McGrath, Kevin Hoagland
November 11, 2017

Atrocious--couldn't get worse!! This dealership is so horrendous, they should be SHUT DOWN IMMEDIATELY. Besides being complete xxxxxxxx. They create fraudulent contracts. ILLEGAL More

by StopScum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark is a xxx., Mark Paone
November 10, 2017

Waited over an Hour to get our car after service was done On 10/31/17 brought car in for oil change and inspection for 10 am appt. About 11:15 I noticed the car setting outside and after waiting 45 minutes More

by Paul Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
f. McGivern
August 31, 2017

Thank you Allison. Allison got us an answer to a question we had from Subaru. After much time and several calls to national number, i decided to call our dealership. All More

by RJH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison
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