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Subaru of Troy

Troy, NY

3.1
177 Reviews
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800 Hoosick Rd

Troy, NY

12180

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Showing 177 reviews

September 21, 2018

Great buying experience I was looking for a 2019 Impreza premium sedan in gray. Jeff along with the swap manager worked diligently to find the exact car I wanted. On top of t More

by BD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Paone
September 13, 2018

Lease 2019 Crosstrek - for a rush deal that I needed to make ASAP, they treated me awesome ... even when I was a bit stressed and curt!! More

by Broncogirl@heart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry-but I can't recall the name of the gentleman in finance, but he was great too!, Norah Frenyea, J Keator
September 11, 2018

Smooth Experience Always a pleasant experience - timely service and expert maintenance - precise price quotes and never sticker shock after service - waiting area alwa More

by jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sohail William
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Mucha
September 11, 2018

Better price. Got a better deal on the Subaru I wanted. Just wish it was closer to home. 45 minute drive. They were almost three thousand dollars cheaper than the o More

by 18BluSubaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cant remember the employees name.
September 09, 2018

Headlight replacement and routine maintenance Price for requested work was reviewed before work was done. Rich recommended other areas to check based on mileage and maintenance history. When wor More

by William Gokey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Grugan
September 09, 2018

Good service. Timely Service,only took 1.1 Hr. for oil and tire rotation. Quick service paper work and friendly service. I'll be back for a super deal on leasing a More

by denny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norah Frenyea, Mark Paone
September 07, 2018

The Service Dept. was excellent! I didn't have a appt. and they work me in and my repair for the passenger widow mirror was fast and efficient. It was relaxing environment in the serv More

by Tweety326
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Nemet
September 06, 2018

Smooth, professional service from start to finish We were lucky to work with Carbone to purchase our first ever Subaru Forester. Norah Frenyea was knowledgeable about the products, patient with our q More

by DMG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norah Frenyea, Mark Paone
September 04, 2018

Thumbs Up! This was my first encounter with Carbone, Troy. Right from the beginning of this sale, I found everyone to be friendly, honest and helpful. I'll be ba More

by dvz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and Mark
September 03, 2018

Smooth and easy The sale was smooth and fair deal. Norah was friendly and listened to my needs. I’m happy with the purchase and I like my car. I rocommend Norah an More

by Triguy1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norah
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