Subaru of Troy
Troy, NY
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Dead battery under warrantee I was very pleased with the fact that Carbone Subaru replaced my dead battery which was under warrantee. They did it no questions asked. However I I was very pleased with the fact that Carbone Subaru replaced my dead battery which was under warrantee. They did it no questions asked. However I am dismayed that this is the third battery my 2017 Subaru Legacy has needed. The dealership ran a "diagnostic" on the car and found nothing wrong, but I have never needed batteries so frequently and fear that this may continue when the car is out of warrantee. I fear there is something wrong that has not yet been detected and it may be an ongoing problem. More
I had to buy this car! This is the second car I have gotten at Carbone Subaru, and this was a fun and easy experience. My wife, daughter and I all enjoyed dealing with Bill This is the second car I have gotten at Carbone Subaru, and this was a fun and easy experience. My wife, daughter and I all enjoyed dealing with Bill Magee. And the new Outback is spectacular. More
Great experience. We have now traded 2 vehicles in at Carbone Subaru. Both times, the team has been very helpful and has given us great deals. Their service department We have now traded 2 vehicles in at Carbone Subaru. Both times, the team has been very helpful and has given us great deals. Their service department has always taken care of us. More
fast and easy my girlfriend and i came in to get a new car, got exactly what we wanted. left the same day after only a few hours. very friend my girlfriend and i came in to get a new car, got exactly what we wanted. left the same day after only a few hours. very friend More
Imprezas Great service from Bill! We would recommend carbine and bill to anyone looking for a new Subaru. Thank you from community care physicians! Mel Great service from Bill! We would recommend carbine and bill to anyone looking for a new Subaru. Thank you from community care physicians! Melissa Depasquale More
Fast and simple Very helpful came in for just an oil change and was advised on safety concerns and potential issues down the road with the vehicle. Service was fast a Very helpful came in for just an oil change and was advised on safety concerns and potential issues down the road with the vehicle. Service was fast and simple. More
Jeff and Bob = Carbone Supermen! Purchased my Subaru Outback here, and the salesman, Jeff, went ABOVE & BEYOND in helping me to complete the paperwork and get me into my brand-new car Purchased my Subaru Outback here, and the salesman, Jeff, went ABOVE & BEYOND in helping me to complete the paperwork and get me into my brand-new car! Brought my car in for service the other day. Jeff was around so I touched base about trading my car in, to have a lower monthly payment. Again, Jeff was highly attentive and was super helpful (even squeezing me in between other customers) in gathering information. Bob (I think!) in Service was also super helpful and communicative. He offered suggestions and advice for breaking down a large ($700+) service payment down into more manageable chunks. I would highly recommend this dealership to others! More
In and out in 30 min. Spoke with salesman at this time also. Absolutely love the drive in for service . Keeps things moving along, at least it appears that way, to the customer. Would recommend this to any serv Absolutely love the drive in for service . Keeps things moving along, at least it appears that way, to the customer. Would recommend this to any service system. More
As a first time buyer at this dealership, it was a great ex. As I arrived ,mid day, I was greeted by the first salesman that I saw,Sohail William. He asked questions to understand what I needed and took me to th As I arrived ,mid day, I was greeted by the first salesman that I saw,Sohail William. He asked questions to understand what I needed and took me to the lot to look at in stock vehicles and we found one that fit my needs. I made an offer of what I was willing to pay and they agreed. We bought the car that day and picked it up the next day. More
Easy, fast purchase with trade-in We wanted to drive in (at lunch time) with an old car and drive out that same afternoon with a new car, and we did. Jimmer was very helpful with findi We wanted to drive in (at lunch time) with an old car and drive out that same afternoon with a new car, and we did. Jimmer was very helpful with finding suitable in-stock cars, test drives, etc., and made the whole process very smooth. We think we got a fair deal on the price and trade-in, and we love the car. More