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Subaru of Troy

Troy, NY

3.1
177 Reviews
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800 Hoosick Rd

Troy, NY

12180

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Showing 177 reviews

March 09, 2019

Great Team across the board!!! This was the second Outback we purchased from Carbone Subaru and our sales rep, Alison Raymond was easy to work with and very knowledgeable. She was a More

by Carcritic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sieper, Kevin Hoagland, Mark Paone, Allison Raymond
Mar 13, 2019 -

Subaru of Troy responded

Hi there, we're happy you found our staff to be so supportive during your experience here at Carbone Subaru of Troy. We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 09, 2019

First time Subaru owner Great salesman and great Outback. Easy process from start to finish. State of the art facility. Would recommend Joe and Carbone to anyone. Thanks so m More

by teelincoln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J Keator
Mar 13, 2019 -

Subaru of Troy responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for the recommendation, and have an amazing day!

March 08, 2019

Purchased a new crosstrex Love the car I bought, salesman was very helpful and not at all pushy. Would highly recommend both the car, the salesman and the dealership More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Mcgrath
Mar 13, 2019 -

Subaru of Troy responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!

February 15, 2019

Excellent, quick service without appoitment. Perfect and efficient service without appointment. This is my 4th New Subaru Outback I bought in this dealership. Service is efficient and not expensi More

by sgrajny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Nemet
Feb 15, 2019 -

Subaru of Troy responded

Hi there, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

February 10, 2019

Quick and Easy Second experience with Carbone Subaru sales team and they were just as exceptional as the first time. Traded up my 2017 Forester to 2019 and couldn't More

by Busymom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McGrath, Angelina Crisafulli, Kevin Hoagland
Feb 12, 2019 -

Subaru of Troy responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Carbone Subaru of Troy and we hope to see you again soon!

January 31, 2019

Outstanding Customer Service Joe Keator and Kevin Hoagland provided me with outstanding customer service, making my experience hassle free. I would highly recommend Carbone Subaru More

by Crosstrek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hoagland, J Keator
Feb 01, 2019 -

Subaru of Troy responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!

January 29, 2019

Great and efficient. Great deal offered and very satisfied with treatment. I didn't need to go to DMV myself and hey did all the phoning for me. More

by jan50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Paone
Feb 01, 2019 -

Subaru of Troy responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Carbone Subaru of Troy and we hope to see you again soon!

January 27, 2019

Professional and simple First time ever purchasing a vehicle, Jeff Meadows, Mark Paone, and Kevin Hoagland went above and beyond to take care of me. Every detail of the vehic More

by MasterCyax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sohail William
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Diamond, Kevin Hoagland, Mark Paone
Jan 28, 2019 -

Subaru of Troy responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

January 08, 2019

Happy to be a Carbone Subaru customer. After much searching for a great car and a great deal I found a very good salesman named Sohill Williams at Carbone Subaru on Hoosick Street in Troy, More

by Ladylegacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sohill Williams
January 05, 2019

Carbone Subaru....”Nice people to do business with.” “Carbone, nice people to do business with” is a very valid fact. I recently purchased a new 2019 Subaru Forester and was extremely pleased the moment More

by cargirl, robin11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Magee, Angelina Crisafulli
Jan 09, 2019 -

Subaru of Troy responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!

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