Subaru of Troy

Recall service Brought car in due to a recall. Service completed very quickly even though there was a long line of cars in front of me when I arrived. I did have Brought car in due to a recall. Service completed very quickly even though there was a long line of cars in front of me when I arrived. I did have an appointment. More

Personnel where very attentative. There was a recall on my 2017 Subaru Outback which was taken care of along with my vehicle inspection and service. I expected to be there a couple of There was a recall on my 2017 Subaru Outback which was taken care of along with my vehicle inspection and service. I expected to be there a couple of hours and it was less than that. I just like the way the personnel at Carbone treats their customers along with the explanation of all that was done to my car. I lease my vehicles and definitely will be leasing another next year with Carbone. More

Very accomodating and polite like going there pleasant convenient knowledgeable I will get my next car there everyone seems nice clean not annoying free coffee and polite like going there pleasant convenient knowledgeable I will get my next car there everyone seems nice clean not annoying free coffee More

Prompt I was served very promptly. The person who assisted me was very friendly and courteous. I felt that he respected my time, as well as my budget. I was served very promptly. The person who assisted me was very friendly and courteous. I felt that he respected my time, as well as my budget. More

Expedite, efficient, helpful Had a great experience buying my certified Forester from Carbone of Troy. John Julian was excellent, as well as all the other people who helped me wit Had a great experience buying my certified Forester from Carbone of Troy. John Julian was excellent, as well as all the other people who helped me with all the transaction. From the lady in the front desk to the financial department. John even gave me a ride to the airport to return my rental car. All in all, great people, the car runs well and the price was fair for the market. More

Bill McGee Bill took the time to answered all my questions and explain things to me. Bill was great and I would recommend him to my relatives and friends Bill took the time to answered all my questions and explain things to me. Bill was great and I would recommend him to my relatives and friends More

Norah Frenyea, most excellent sales consultant!!! Everyone buying a Subaru should have Norah as their sales consultant. She is kind, patience, knowledgeable, and have the greatest customer service ski Everyone buying a Subaru should have Norah as their sales consultant. She is kind, patience, knowledgeable, and have the greatest customer service skills. Words can not describe how appreciative I am to have met Norah when I desperately needed a new car. She is truly an exceptional sales consultant. Norah Rocks!!!!!!! Thank you Norah, I will send every one I know who wants to buy a car to Carbon Subaru to look for you. You are the best!!!!!! More

Quick, friendly and efficient service!! Express oil change service was great. We didn’t have an appointment but the work was completed in less than an hour. Friendly and professional. Express oil change service was great. We didn’t have an appointment but the work was completed in less than an hour. Friendly and professional. More

Pam's review good service in record time!! Michael called me back when it was done to pick up. They are very friendly and explain everything to me. good service in record time!! Michael called me back when it was done to pick up. They are very friendly and explain everything to me. More

Awesome Customer service Everyone was very helpful every step of the way. Joey was great to work with. Made trading in and buying my new car seamless. Would recommend to anyon Everyone was very helpful every step of the way. Joey was great to work with. Made trading in and buying my new car seamless. Would recommend to anyone! More