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Subaru of Sterling

Sterling, VA

4.4
586 Reviews

21736 Auto World Circle

Sterling, VA

20166

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586 Reviews of Subaru of Sterling

November 27, 2025

I utilize the dealership for my service. They are friendly and very helpful. It’s easy to get an appointment or just show up. They are reasonably priced. A good value. More

by haykerns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arvin Nano, David Lee, Robert Luu
Nov 27, 2025 -

Subaru of Sterling responded

We are grateful for your positive review! It's wonderful to hear that you consistently find value in our services. We look forward to serving you again at Subaru of Sterling!

November 24, 2025

The motor oil still looks old after the 60K service. If so, I wonder what else might have been skipped. Spark plugs? Tire rotation? Differential or brake fluid? More

by mdrumm66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Luu
Nov 25, 2025 -

Subaru of Sterling responded

Your concern is our concern too. At Subaru of Sterling, we take your feedback seriously and are committed to transparency about our services at every step. Please reach out to our service team at your convenience and we’ll take a closer look. Best, David Littleton - Fixed Operations Manager - davidlittleton@lithia.com

November 24, 2025

I was completely impressed with their professionalism and customer service, thanks David!!!. The ambiance here is always inviting and comfortable. More

by HANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Littleton
Nov 25, 2025 -

Subaru of Sterling responded

We appreciate you for sharing your experience, Hans! It’s wonderful to hear that David and the team at Subaru of Sterling made such a positive impression with their professionalism and service. We’re glad you enjoy our welcoming and comfortable environment, and we look forward to seeing you again soon.

November 23, 2025

The staff is always nice and I have always received good service at this dealer. More

by srw5327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arvin Nano, David Lee, Robert Luu
Nov 24, 2025 -

Subaru of Sterling responded

It is lovely to hear about your experience, and we appreciate you for sharing your feedback. We’re glad our team at Subaru of Sterling continues to provide you with excellent service. Thank you for choosing us, and we look forward to assisting you again in the future.

November 23, 2025

Quick a nd efficient welcome. Great interview with service advisor. And, about an hour later, my SUPER-U was ready!! Thank you so much! More

by rhw1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service writer was a woman.
Nov 24, 2025 -

Subaru of Sterling responded

We're so happy you are pleased with our service! Thanks for trusting the Subaru of Sterling team with your SUPER-U! See you next time!

November 20, 2025

Jorge was very helpful and informative. When I had an emergency come up, he quickly arranged for a loaner car. More

by kthop7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Alvarez
Nov 21, 2025 -

Subaru of Sterling responded

Thank you for sharing your positive feedback about Jorge! We are happy to hear that we could get you set up with a loaner at Subaru of Sterling. Please let us know if you need anything else! Safe travels.

November 19, 2025

Clean, comfortable waiting room with drinks and snacks. Staff is helpful and pleasant. Service on car was done well. More

by moreen.mcvicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Dent, Omid Ahmadi, Robert Luu
Nov 19, 2025 -

Subaru of Sterling responded

It is lovely to hear this, Moreen. We are glad you enjoyed the clean and comfortable waiting area and that the team at Subaru of Sterling provided helpful service throughout your visit. Thank you for sharing your experience, and we look forward to welcoming you back again soon.

November 19, 2025

Service Advisor Natalie Porter and David Lee were FANTASTIC and provided me EXCEPTIONAL CUSTOMER SERVICE, hands down. They both kept me in the loop with the status of my vehicle and made me feel righ More

by Dave.penrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lee
Nov 20, 2025 -

Subaru of Sterling responded

Hearing that you had such a great visit, Dave.penrod, truly means a lot. Natalie and David will be so glad to know their communication and care made you feel right at home throughout your service. We appreciate you for choosing Subaru of Sterling, and we look forward to welcoming you back anytime.

November 18, 2025

Pleasant helpful staff, nice waiting area, go above and beyond what's expected. Very pleased. More

by private
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arvin Nano
Nov 18, 2025 -

Subaru of Sterling responded

We appreciate you for sharing your experience. It’s wonderful to hear that our staff at Subaru of Sterling went above and beyond and that the waiting area made your visit comfortable. We look forward to assisting you again in the future.

November 18, 2025

Always able to get in for quick and courteous service. All employees seen customer focused and the waiting room is quiet and comfortable. More

by glhowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arvin Nano, David Lee, Robert Luu
Nov 19, 2025 -

Subaru of Sterling responded

Thank you for your thoughtful feedback! We are grateful for your business and look forward to seeing you again at Subaru of Sterling. Safe travels!

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