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Subaru of Spokane

Spokane, WA

4.4
1,204 Reviews
Subaru of Spokane is focused on providing customers with an honest and simpler buying and service experience. We believe in giving customers straightforward information so that they can make confident decisions. Subaru of Spokane joined the Lithia Motors family of dealerships in October 1998 after being acquired from Camp Automotive, Inc and operated under the name Camp Subaru. The store moved to a new facility in 2012 and was renamed Subaru of Spokane. Subaru of Spokane, near the surrounding areas of near the surrounding areas of Spokane, Coeur D Alene, Fairwood, Post Falls, Deer Park, Hayden and Spirit Lake Washington, features a wide selection of new Subaru and used Subaru cars, trucks and SUVs. Our inventory includes new models such as the 2014 Outback, Legacy, Forester, Impreza or Tribeca, the 2014 BRZ, and arriving any day the ALL NEW 2015 Impreza WRX!
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423 W 3rd Ave

Spokane, WA

99201

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Showing 1,204 reviews

April 17, 2014

Thinking Subaru of Spokane is the greatest! I had the best new car buying experience in my life. Sam Lagrou was helpful and knowledgable and did not ever say the words I dread: "What will it t More

by JBMitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Lagrou
April 17, 2014

Great Buying Experience Buying cars has generally not been a positive experience for me. I recently went to Subaru of Spokane to look at the possibility of purchasing a car. More

by hvanderzee
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 12, 2014

Very offensive and Unprofessional. We go in to inquire why the car we started the paperwork for and allowed to pull our credit score was sold right out from under us. We had an appointm More

by wanda456
Customer Service
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Price
Recommend Dealer
No
Employees Worked With
David Stockwell
Apr 14, 2014 -

Subaru of Spokane responded

I am very sorry to hear that your recent experience was not satisfactory. Unfortunately it is not our policy to hold used vehicles. I apologize if this was not explained properly. If you would like to discuss your experience further, please feel free to contact me directly. Thank you, John LeFriec - General Manager

Apr 25, 2014 -

Subaru of Spokane responded

Thank you for taking the time to share your experience. While other dealers may hold a vehicle overnight, it is not our policy to do so, and that should have been explained properly on your first visit. I apologize if our staff failed to treat you with the respect you deserve; rest assured we will be addressing your experience in upcoming training. Thank you again for your feedback, John LeFriec General Manager

April 12, 2014

Great experience! Excellent customer service. Steve is a great guy, he treated us like family. The whole process was simple and buying a Subaru was one of the best deci More

by Tchaffin0721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mary Alexander
April 12, 2014

#1 for a reason! Don't bother wasting your time going to any other dealership in the Inland Northwest.Subaru of Spokane is professional honest and the best customer se More

by pventress
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Capshaw, Mary Alexander
April 09, 2014

Great Price and easy to deal with. I researched the car I wanted in detail, studying various wed sites, including Consumer Reports. Then I shopped on line for a 2014 Forester and got th More

by dogday1
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Hauer
April 07, 2014

Positive Experience Great experience overall. Aaron could not have been more accommodating and helpful in answering all of the questions that we asked. If/when we need More

by progo
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mary Alexander
April 02, 2014

Aaron Hauer was excellent to work with. He took his time to make sure we got the perfect vehicle for us. He had been recommended to us by a friend and we will be sure to recommend him in the future. Subaru More

by dmkelly5
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 01, 2014

I spent a lot of time online looking for a vehicle, and when I arrived at the dealership, I knew just what I wanted. Chris facilitated the buying process with a sense of humor. He made it less stressful th More

by JosephLawrence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Engelhardt
March 27, 2014

great experience and prompt attention to our needs. we would most definitely buy another car from the dealership. The process was fairly quick and painless, they have a lot of cars for you to choose from More

by ShaunMurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mary Alexander, Eric Meland
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