Subaru of Spokane

No nonsense buying experience. I explained my buying situation to Steve Blue and told him I did not want to go through the whole buying experience. I told Steve what I was looking f I explained my buying situation to Steve Blue and told him I did not want to go through the whole buying experience. I told Steve what I was looking for and that I intended to purchase a Subaru within the next couple of weeks from whoever would sell the car I was looking for for the best price. Steve quoted me the lowest price out of the three nearest dealers and was able to adjust numbers to meet another buying need, and was still able to provide the item needed and still beat the next lowest price quote. I appreciate Steve understanding the buyer/seller relationship and staying within acceptable bounds of this transaction. Steve also noticed another problem with the windshield between purchase and pick up and had a solution for the damaged window taken care of at the time of pick up. His honesty during this transaction is commendable and appreciated. I would recommend Steve Blue for both his knowledge of product, his honesty and his desire to help people. More

Very satisfied! Due to the high volume of customers the day I bought my new 2015 Forester XT Touring, I was helped by several different guys. They were all profession Due to the high volume of customers the day I bought my new 2015 Forester XT Touring, I was helped by several different guys. They were all professional, friendly and helpful. Never once did I feel pressured. I wasn't very well prepared to actually purchase a car that day (didn't bring my financial info), and in hindsight I probably should have just sold my 2009 Forester XT by myself instead of trading it in. With that said, I felt I got a fair deal and I'm very happy with my purchase - no regrets. Love, love, love my new Forester!!! Thank you Nick (Joe, Aaron and Tyler too) and all the other people who were delighted (and a little jealous!) that I got that super awesome Forester!! More

Absolutely NO HASSLE!! I bought an 08 Honda CRV from Subaru of Spokane on 12/15/14. I live 3 hours away from Spokane. I was looking on line at the Auto Trader and found the I bought an 08 Honda CRV from Subaru of Spokane on 12/15/14. I live 3 hours away from Spokane. I was looking on line at the Auto Trader and found the CRV. I emailed the dealership for more information and in less then 2 hours, I received an email from Jim MIller! I responded with a few more questions and again, got a very quick response. This time it was from Josh Paparazzo, Jim had said he wouldn't be in to help us and Josh would take over, I was a little hesitant at first , but, Josh did a great job of getting all the information together, so everything would go smoothly once we got up there. We got there pretty late, but, in no time the paperwork was done, and I walked out with the car I wanted, at the price I wanted, with no hassles at all! Took about an hour and a half! With professionalism, courtesy and integrity, the team Jim and Josh did an OUTSTANDING JOB! Thank you Jim, Josh and Subaru of Spokane for giving me the car of my dreams! More

Great Experience! My husband and I had such a wonderful experience working with Steve Blue. He was so helpful and answered all of our questions promptly. He showed us My husband and I had such a wonderful experience working with Steve Blue. He was so helpful and answered all of our questions promptly. He showed us every aspect of our car and gave us insight on what he thought would work best for us. We loved our experience and would definitely do business with Subaru again! More

Lowsy listening communication, misinformation, everything we We went into Spokane Subaru to buy a new CrossTrek. While browsing, we found a great used car for our daughter. We made an offer and got no follow t We went into Spokane Subaru to buy a new CrossTrek. While browsing, we found a great used car for our daughter. We made an offer and got no follow through call. We went in to drive and purchase. Paper work was complicated due to out of state sale-- money transferred weeks before papers were signed. They mis communicated re: mailing, cost of licensing, requirements to license, and even regarding how to pick up plates with the other dealership. The whole deal was very stressful, required tons of time for us to check on stuff, and in the end took about six weeks. From their reviews I AM VERY SURPRISED THIS HAPPENED AND WONDER WHAT WENT WRONG. No one every got back to us regarding the new car-- and I actually bought my 2014 Cross Trek somewhere else. More

They're ALL helpful I bought a Legacy last week from Subaru of Spokane. I dropped by today to get some tips on some of the tech advances that have been made. A salesman I bought a Legacy last week from Subaru of Spokane. I dropped by today to get some tips on some of the tech advances that have been made. A salesman, Dustin Capshaw, who was NOT my salesman, came out and sat in the car with me and showed me all kinds of insights into the entertainment system. Extremely helpful yet he received no remuneration for it. That's the type of business that John Lefriec (General Manager) has created at Subaru of Spokane. Outstanding!! More

Wonderful Experience We really enjoyed working with Subaru of Spokane, particularly with Sam Lagrou. We ordered our outback thru him in September and he was really good a We really enjoyed working with Subaru of Spokane, particularly with Sam Lagrou. We ordered our outback thru him in September and he was really good at updating us on the status of the car regularly. The car arrived as expected and we were able to get our car immediately. Sam is super friendly and obviously very knowledgeable. He addressed all of our questions perfectly. We really enjoyed working with him. He also followed up with us two days later to make sure we were enjoying the new car. I really appreciated the professionalism. Sam is a superb salesman. We would definitely recommend our friends to work with Sam in the future. Thank you! More

Won't shop anywhere else for a car This company is outstanding. Professional. Friendly. Fair. Knowledgeable. John LeFriec, the General Manager, has created a positive environment in This company is outstanding. Professional. Friendly. Fair. Knowledgeable. John LeFriec, the General Manager, has created a positive environment in all aspects of the company....sales, service, follow up etc. We have purchased 3 Subaru's here. Our salesman this time was Aaron Hauer. Simply 1st class. I felt absolutely NO pressure and he went well over the second mile in helping us with whatever we needed. Very knowledgeable and effectively helpful. More

Enjoyed the indoor shopping. We appreciate Steve Blue's thoroughness in explaining our new car. We know we can call him any time with questions. We feel we got a very safe vehic We appreciate Steve Blue's thoroughness in explaining our new car. We know we can call him any time with questions. We feel we got a very safe vehicle. More

Drew and Eric made buying super easy. I came in to the dealership after test driving a 2010 forester at another dealer because I was less than impressed. I came in to Subaru of Spokane jus I came in to the dealership after test driving a 2010 forester at another dealer because I was less than impressed. I came in to Subaru of Spokane just to see what a new Forester would run us for price. We were immediately greeted/recognized by Eric (who my cousin worked with before). Eric led us to Drew since he was currently with another customer. Drew was great, helped us look at a new forester, gave us pricing. There was no xt's available to check out at the time, so he took our info and gave us a call when they arrived and we loved it. He was very helpful, showed us all the features, was very helpful about working with us to get the payment we were looking for. I was surprised we were able to get into something so nice with 10 miles for around the same payment as the 2010 forester we had looked at. The entire process was quick, easy, friendly (even with 2 toddlers messing around at the dealership the entire time). I would recommend Drew to anyone. Thanks again! More