Subaru of Spokane

Short and sweet Fast. Great. Friendly. No other words necessary. See you next time. Service for oil change was quick and easy and on and on and on. Fast. Great. Friendly. No other words necessary. See you next time. Service for oil change was quick and easy and on and on and on. More

Worst service department ever I bought my Subaru almost seven years ago from Subaru of spokane and have had multiple problems with their service department over the years. It all f I bought my Subaru almost seven years ago from Subaru of spokane and have had multiple problems with their service department over the years. It all finally came to a head this year when we bought our second Subaru from them and had to have it towed in twice for repairs in one week, within two months of our purchase. But that's my husbands story to tell. My problem with them is that I paid for the life time oil changes thinking I would get a Subaru oil filter, but no they use a generic filter which is harder on the car when it starts because all the oil drains out of the filter when it sits, unlike with a Subaru filter which holds oil in it. I have to pay extra for a Subaru filter! Then because they assume I'm a "dumb" woman they tell me things need fixed, but when I leave and then come back for my next oil change with out having fixed those things, miraculously they don't need fixed anymore. One time they even told me my break fluid needed changing (which my mechanic had just done) and when I enquired as to why it needed changed they fessed up that they wanted to change it because it was a generic fluid! This coming from the place who gives me a generic filter! The last straw for me though was when someone called me from the service department and was rude to me when I tried to explain our situation with my husbands car. Then when I went to the delership the manager refused to come out of his office and talk to me like a professional manager would have. I will never recommend this dealership and they will never touch my car again. More

Thanks We bought a 2015 Forester and worked with Aaron. He took great care of us. This is our second Subaru and have been extremely impressed with the sales We bought a 2015 Forester and worked with Aaron. He took great care of us. This is our second Subaru and have been extremely impressed with the sales teams and their service and attention to our requests and desires. We did not feel pushed to purchase and all our questions were answered quickly and accurately. We highly recommend Subaru of Spokane for any new or used car purchase in the future. More

Purchased a used 2000 Ford Explorer I worked with Aaron Taylor to purchase this vehicle. He was very pleasant to work with and not at all high pressure which is very unusual and very muc I worked with Aaron Taylor to purchase this vehicle. He was very pleasant to work with and not at all high pressure which is very unusual and very much appreciated. I was able to thoroughly check out the vehicle and, in addition to a normal test drive, I wanted to show it to my son as I was actually looking for a vehicle for his son (my grandson). That took some extra time as well as a detour to let my wife see it as we have also been looking for a nice used low miles vehicle. Aaron was very patient and understanding never losing interest and acquiring information I requested such as a CarFax and the Service Dept inspection sheet. When it finally got down to making the deal, time had slipped away and I had very little time to finalize a deal. The back and forth between the "manager" and myself through Arron, which I could do without, went quickly as Aaron made them aware that I had another commitment and didn't have a lot of time. We arrived at an acceptable price in a short period of time, the paper trail was completed and I was on my way. No buyers remorse and hopefully a positive experience for all. Other sales reps I encountered were also pleasant to speak with and helpful when I went back the following day to pick up the vehicle. They also washed the vehicle again before I picked it up as it did get a small amount of dirt on it during the test drive. More

Great buying experience We appreciated working with Aaron. He honored our request to not play games like some other dealers., answered our questions and kept us informed of We appreciated working with Aaron. He honored our request to not play games like some other dealers., answered our questions and kept us informed of incoming inventory without ever being pushy. His honesty and patience throughout our process was much appreciated! Cannot say enough good things about him and the dealership! More

Happy with our purchase We had a good idea of what vehicle, trim and color we wanted after shopping online, so decided to come down to Subaru of Spokane to look at the vehicl We had a good idea of what vehicle, trim and color we wanted after shopping online, so decided to come down to Subaru of Spokane to look at the vehicle in person, and we liked what we saw. Thanks, Drew for all your help! More

Great buying experience at Subaru of Spokane! Steve Blue was very helpful and knowledgeable about the Subaru Crosstrek. He made buying a new car very easy and have no regrets at all. Very please Steve Blue was very helpful and knowledgeable about the Subaru Crosstrek. He made buying a new car very easy and have no regrets at all. Very pleased with the whole experience and very happy with my new Crosstrek. What a great car! More

Happy Customer Purchase went well. No hitches. Friendly and helpful salesman. No haggling. Happy to recommend Lithia and Steve Blue to prospective customers. Str Purchase went well. No hitches. Friendly and helpful salesman. No haggling. Happy to recommend Lithia and Steve Blue to prospective customers. Straightforward car buying experience. More

No Pressure No pressure, spent as much time as needed with us. Large inventory, so we got to see different options and the car we wanted was in stock. No pressure, spent as much time as needed with us. Large inventory, so we got to see different options and the car we wanted was in stock. More

BEST Car Buying Experience Subaru of Spokane is the best car buying experience we have had in years! Sam helped us find a the perfect vehicle that fit our circumstances and the Subaru of Spokane is the best car buying experience we have had in years! Sam helped us find a the perfect vehicle that fit our circumstances and the team there made sure we were taken care of from our trade to the interest rate needed. This is our second Subaru but Sam and Tyler have made us customers for life. More