Subaru of Spokane

I have purchased several new Subaru's over the years. This is the first purchase I've made at this particular dealership, and as long as I can 'find' Mike in sales, I will return. I was particularly imp This is the first purchase I've made at this particular dealership, and as long as I can 'find' Mike in sales, I will return. I was particularly impressed with his professionlism and courtesy. A very positive experience. Thank you More

My husband and I went to Subaru of Spokane to just take a look at a what was out there in the way of new Subarus. We hadn't begun to look at any other new cars yet, and had just sort of started thinking whe look at a what was out there in the way of new Subarus. We hadn't begun to look at any other new cars yet, and had just sort of started thinking when we did buy, we were seriously going to look at Subarus. That's how our Subaru "New Car" ownership started....,one stop and we were sold!! Overall, our visit and purchase that day was really a positive experience! We really appreciated Todd Ozaki's absolute "No pressure" approach to selling us a car! His professionalism was tops! More

My recent car buying experience was smooth and problem-free because of the excellent customer service Todd provided. He answered my endless questions about the car and the process and seems genuin problem-free because of the excellent customer service Todd provided. He answered my endless questions about the car and the process and seems genuinely enthusiastic about his job. His friendliness and no-pressure customer service was awesome -- I will definitely be going back to Todd for future car purchases! More

The face of car sales has changed with the advent of the internet. Logically you would expect dealers to adjust but out of the 3 local Subaru dealers here Subaru of Spokane understood that much better than internet. Logically you would expect dealers to adjust but out of the 3 local Subaru dealers here Subaru of Spokane understood that much better than everyone else. Todd was great to work with in email as he didn't waste my time but he was also enjoyable to talk to and professional. That continued when I came in to work with him in person. He'll definately get recommendations if any family or friends are looking for a new Subaru. The new dealership also looks really nice. More

Todd was the MAIN reason I bought from your dealership. The folks in Post Falls were very persistent, however because Todd was so courteous and genuine, I didn't want to buy from anyone but him. He has am The folks in Post Falls were very persistent, however because Todd was so courteous and genuine, I didn't want to buy from anyone but him. He has amazing customer service skills and if very authentic, I feel like he listened to all my concerns and was able to clearly and efficiently answer them. He also was able to establish a connection with me which made me feel more like I was buying from a friend instead of a car salesman. Todd followed up with me numerous times and even helped me on his day off. I am extremely impressed with Todd and hope that he has a chance to benefit from his good work and honest approach. More

Todd is very personable and has excellent follow up after the car purchase. He is not your "typical" sales person which made my experience great and stress-free. I highly recommend going to see Todd for an the car purchase. He is not your "typical" sales person which made my experience great and stress-free. I highly recommend going to see Todd for any future Subaru car puchases and will recommend him to all of my family and friends. More

Overall it was a great experience in buying my first vehicle. Jodi was really friendly and accomodating with the people who tagged along at the dealership. The only reason for the score of four under th vehicle. Jodi was really friendly and accomodating with the people who tagged along at the dealership. The only reason for the score of four under the quality of work was that my name was misspelled several times throughout the process but it was all sorted out by the end. More

I wanted to test drive the new Impreza Sport so on St. Patty's Day of 2012 I went down to Subaru of Spokane. I ended up buying it after one test drive. Working with Jodi was a blast. This was my first Patty's Day of 2012 I went down to Subaru of Spokane. I ended up buying it after one test drive. Working with Jodi was a blast. This was my first brand new card purchase so I was a little nervous about the whole process. She made it fun and quick. The entire team there at Subaru Spokane was so professional and personable - it was a very positive experience. I love my new ride and have told everyone about the great experience with Jodi. I ran into her a Starbucks (not literally) about 6 weeks after my purchase and she came right up to me to see how the car was treating me. She's just great. If you are looking to purchase a Subaru I recommend you connect with Jodi ASAP. You'll thank me later. More

We had probably the best car buying experience with Mike. Having purchased cars in the past at other dealerships, we weren't expecting the wonderful customer service and comfortable approach. As a consumer, Having purchased cars in the past at other dealerships, we weren't expecting the wonderful customer service and comfortable approach. As a consumer, I have developed over the years, a discomfort at car dealerships. After my experience at Subaru, I don't want to buy a car anywhere else. Mikey's approach felt very comfortable and professional. He made us feel relaxed and did not put any pressure on our decision. After our purchase, I did not feel uncomfortable or nervous calling him with questions or concerns. Unfortunately, the car he sold us was so great he will probably retire before we buy a new one. I have and will continue to tell everyone about Mike and Subaru of Spokane. More

Much better experience than any other dealership in Spokane. We went to all of them, and Jodi sold us on the first vehicle we test drove. Spokane. We went to all of them, and Jodi sold us on the first vehicle we test drove. More