Subaru of Spokane

We were already browsing through Subaru of Spokane website before deciding to go down to the store. I found a 2009 Subaru Forester and the mileage was great so we decided to put in an online applicati website before deciding to go down to the store. I found a 2009 Subaru Forester and the mileage was great so we decided to put in an online application. Cora Cooper contacted me right away, and we decided to check the vehicle in person so we can test drive it. As soon as we enter the store a salesman greeted us and asks if we are looking for a specific salesperson and I told him that we have an appointment with Cora Cooper and he was very professional with us and told us that he will go get Cora himself. As soon as Cora came in, she gave us a huge smile and greeted us, then we went straight to business and she showed us the vehicle that we’ve been wanting, we took the vehicle for a test drive and decided and after that we decided we want to buy the vehicle. Cora helped us through the ordeal of filling out the application and the waiting for our loan to get approved. At first we got approved but we are required to put more down payments plus the interest went sky high so we declined the offer. They tried and tried but since it was already late we decided not to go through with mainly because we are not going to pay for a car loan’s interest that is so high. We told Cora that we are going to check on our bank if we can get a loan. The following day around noon I got a voicemail from Cora saying that a bank took our loan and give us a very good interest rate and that she wants us to go down to the store. So we decided to go down to check it out but in our mind we are not going to get a higher interest rate. She was all smiles and told us that we got approved from STCU and that they gave us a really low interest rate, and we were like seriously? Wow…. We were really happy and that we proceed in signing up the entire paperwork. Cora even followed us home to get a copy of our paystub which is so nice cos we don’t have to go back to the store to give it to them. If you want a salesperson that will help you from beginning to end just to get the vehicle of your dreams CORA COOPER is the one, she is honest, helpful (not because she want to make money out of you but she is genuine), and funny. She will stand by you no matter what. I would highly recommend Subaru of Spokane to all my family and friends. More

Sent in an internet request to all 3 local dealers. Craig from Subaru of Spokane contacted us right away about purchasing the Outback, the others were a lot slower and did not seem interested in selling us a from Subaru of Spokane contacted us right away about purchasing the Outback, the others were a lot slower and did not seem interested in selling us a car, and Subaru of Spokane was the farthest one away of the 3. I was pretty specific about what I wanted and Craig suggested the best route to go would be to order the car. I was a little leary about this as I figured it would take months to get, but Craig was confident that he would be able to have the exact car I want in about a month. We worked out a price over email and then I came in to finalize everything. I was a little worried at first as the order said it would be January, not the end of November like Craig assured me. Well a couple days after the order was placed, Craig sent me an email saying that the car would be in at the beginning of December. A week later he sent another email stating that it would be in around Thanksgiving. Well the day after Thanksgiving, I called Craig and sure enough the car was there, so my wife and I came in and picked up our new Outback. What a great experience, Craig had all the paperwork done quickly and out of there in no time. He spent lots of time going over the car and making sure that we both understood how to use all the features. What a great experience. Anyone looking for a top notch sales associate, go see Craig. More

It was a really nice experience buying a car. They made it stress free and enjoyable. I love my new car. Thanks for the excelent service. it stress free and enjoyable. I love my new car. Thanks for the excelent service. More

Dustin Capshaw was great. Super knowledgeable and professional. He flawlessly guided us through the process of buying a new Outback and trading in our used Lexus. Recognize this young man's potentia professional. He flawlessly guided us through the process of buying a new Outback and trading in our used Lexus. Recognize this young man's potential and capability. Our first, but not our last, Subaru. We will not hesitate to recommend Dustin and Subaru of Spokane to our friends More

John and Mike did everything possible to make sure we got a great car at a great price. The service was 2nd to none. We cant wait to buy another car at Downtown Subaru of Spokane. a great car at a great price. The service was 2nd to none. We cant wait to buy another car at Downtown Subaru of Spokane. More

What a good feeling purchasing a new car a Subaru of Spokane. If you're going to spend thousands of dollars you want to make sure you're making wise decisions. We had the unusual experience of dealing Spokane. If you're going to spend thousands of dollars you want to make sure you're making wise decisions. We had the unusual experience of dealing directly with the General Manager, John LeFriece. He was very friendly, helpful, and more than fair in setting a price. No pressure. Came across as genuine. There are 3 Subaru dealers in our area but the ratings for Subaru of Spokane outdistance the others. My wife and I just believe we made the right decision buying from Subaru of Spokane. More

Very friendly and honest. Gave me a fair price on the car and made sure the process was smooth and simple. Up front guy. Walked me through the sale of the car and helped me figure out some of the finer touch and made sure the process was smooth and simple. Up front guy. Walked me through the sale of the car and helped me figure out some of the finer touches from the Bluetooth to the automatic/manual feature. Would recommend to any of my family or friends. Veteran friendly dealership, worked well with USAA. More

No hassle, very thoroughly explained all the details and made my wife feel comfortable with buying her first new car. No back and fourth BS to the "managers" great overall experience! made my wife feel comfortable with buying her first new car. No back and fourth BS to the "managers" great overall experience! More

We were in the market for a used Subaru and when the Forester showed up online, Josh was quick to respond to our request for an appointment. I was able to test drive the car that same afternoon and my h Forester showed up online, Josh was quick to respond to our request for an appointment. I was able to test drive the car that same afternoon and my husband and I completed the purchase all in less than a few hours. Loved the relaxed yet professional dealership environment...will definitely be back to buy another! Thanks Josh! More

I cannot express what an amazing experience I had with this dealership. I spent a large amount of time researching the exact Subaru I wanted to get and Subaru of Spokane seemed to be the only dealer who t this dealership. I spent a large amount of time researching the exact Subaru I wanted to get and Subaru of Spokane seemed to be the only dealer who took me seriously. Buying a new car can be a stressful process and I explained to them before I came in what my specific concerns were. Mike Doak took everything I said to heart and handled all my concerns in a professional and courteous manner that I did not get from other dealerships. I got a new vehicle at a great price and also have made up my mind that I will come back for service in the future even though they are not the closest Subaru dealer to me. Subaru of Spokane gained a customer for life by doing the right thing the first time. I will not let any of my friends and family go anywhere else if shopping for a Subaru. More