Subaru of South Hills

Bought a vehicle around a year ago from these guys and it has been back for repairs 5 times. Even with insurance, they still try and charge you for things and with labor, you can hit $1000 fast. They don't has been back for repairs 5 times. Even with insurance, they still try and charge you for things and with labor, you can hit $1000 fast. They don't care about anyone except those who can afford the nice cars. If you are disabled or low income, you will get charged and treated terrible. I am being charged nearly $600 just for a battery to be installed. They are crooks who prey on people and take advantage of those who can't afford the nicer cars. More

If only we had read this site first. ...Our son purchased a used Outback here with a little support/advice from us as he has had medical challenges and struggles over the years and someti ...Our son purchased a used Outback here with a little support/advice from us as he has had medical challenges and struggles over the years and sometimes relies on us to help him make a decision. The salesman made a snide comment to him, when I stepped away, about who was buying the car, him or his mom. It is not nice to undermine people when you have no idea about them. When our son asked questions about the vibration in the motor, he got a very vague answer from salesman, but lacked the knowledge or confidence to pursue. The engine misfires and who knows what this will lead to. At any rate, a salesman "person" should be polite and respectful since he has no idea what is behind the customers eyes or what he has been through. The experience has left a bad, bad impression that we will share with everyone we know. Sadly, we directed our child here since we previously purchased a car with a better experience. Never again. The same old-fashioned slimy tactics where in play, simple questions took 5 minutes to answer and there had to be consultation with the hidden person behind the counter. We wanted to see the car after being told it would be there but suddenly the car was not available, the technician took it home for a "drive cycle". Not even a valid phrase. Waited 2+ hours for the finance people to take his check. Worst service ever so far. We will see if they do the right thing about checking out the problem with the engine. More

It can be expensive and time consuming to get your car serviced at the dealership. To save money, I had my friend change my brakes. However, he was unable to put on new rotors. Ultimately, I had to tak serviced at the dealership. To save money, I had my friend change my brakes. However, he was unable to put on new rotors. Ultimately, I had to take the car to the dealership. I needed new wheel bearings. Another friend insisted he change them. Again, he had issue so today I am back at the dealership. The service team has never failed me. They fix my car, often times giving me a loaner. I leave feeling relaxed and confident my car will run forever. Just like everything in life, there’s a sacrifice. In my case, the money I tried to save ended up costing me more than if I had the dealership service the car. The inconvenience and stress of trying to save a $ has made me realize I will only allow South Hills to service my car. The facility is clean and comfortable. The employees are attentive, welcoming, and competent. I highly recommend South Hills Subaru😊. More

The dealership had a car below price value and the car sold before I could get it I don't think the car was ever there sold before I could get it I don't think the car was ever there More

I bought a used 2008 Toyota Highlander from this dealership. The car had low mileage(79k), but had a bad battery. The staff told me that car was going to be sent to auction at the end of the day. In dealership. The car had low mileage(79k), but had a bad battery. The staff told me that car was going to be sent to auction at the end of the day. In haste, I blurted out, "I'll buy it." They were going to fix the battery the next day, so i didn't drive it off the lot. I got advice from family and decided to go back on my purchase. I was told by my family lawyer that I had 3 days to change my mind on the vehicle. Went there the next day with my father to renege on the vehicle, only to be told the paperwork had gone through. I offered to pay $500 out of my own pocket to cancel the paperwork. That didn't happen when i brought up my second car (02 honda crv/109k) they offered to look at it and shoot me an offer. They offered me $500 dollars, because it was old, and at best, could offer $1000. I declined the offer, and as I drove my new car off the lot, the gas light came on. They sold me a car with an empty tank of gas. The staff was friendly, but I will never bring my car or business back. Wish I had seen the reviews about them. More

Run away! 5 months out from purchasing a car I am still waiting for my tital and registration. No one returns calls! Worthless dealership. Run away! 5 months out from purchasing a car I am still waiting for my tital and registration. No one returns calls! Worthless dealership. Run away! More

Bought a 2018 Subaru legacy brand new. . The salesman was great and the process of buying it was good. Then after that unfortunately we had to deal with the service team. Since we bought th . The salesman was great and the process of buying it was good. Then after that unfortunately we had to deal with the service team. Since we bought the vehicle no we'd complained about the audio unit not working in android auto the service to between kept saying it needed an update and the update and never fix the problem. After the 3 year warranty I purchased an outer market extended warranty Which was called zurich shield. After I got the warranty I've took it to the dealer for the audio unit for the 6th time and the service writer said that the audio unit was fine and and I have talked to the technician that worked on the vehicle and he told me that they didn't even look at it so therefore the service writer lied about the repair. I've taken the vehicle to the Honda dealer that I've dealt with for years And they were able to figure out the problem and get the audio unit replaced and now it is working correctly no thanks to the Subaru dealer to fix my Subaru. More

Unethical and untrustworthy when buying a used car. Pushers and scammers. Do not trust. (You may wonder why as a Subaru dealer they have the biggest used car lot in the area - this is the money driver, Pushers and scammers. Do not trust. (You may wonder why as a Subaru dealer they have the biggest used car lot in the area - this is the money driver, not new cars!). Flaws and underlying faults are not pointed out. One tactic they also use is to keep you waiting for hours for paperwork (2 to be exact) and then rush through the signing process without explaining what you actually agreeing too. More

I purchased a 2014 Subaru with 95k miles almost a year ago. I have since put $1800 into this vehicle to keep it on the road! Everything from bearings, to calipers, brakes 2x, tires although did not not ago. I have since put $1800 into this vehicle to keep it on the road! Everything from bearings, to calipers, brakes 2x, tires although did not notice at first were dry rotted on sidewalls. I feel as though this vehicle was in a flood as some point. Managers will not call back, would not recommend this dealership to anyone, or their budget cars. More

Getting out the door of this dealership cost me eight hours of my life for a $2,500 used car with 183,000 miles. The sales person should have already known the costs of going to the notary and how long t hours of my life for a $2,500 used car with 183,000 miles. The sales person should have already known the costs of going to the notary and how long the plates were good for. He should have communicated to his F And I guy that we were bringing the cash they asked for. Instead after a phone call he didn't communicate to his finance man. His negligence cost my daughter and her bank account much distress. More