Subaru of South Hills
McMurray, PA
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After visiting 2 other subaru dealerships, I had a good feeling when I entered Day Subaru's show room. I got the impression (correctly!) that they wanted to sell me a car. I felt that the negotiations we feeling when I entered Day Subaru's show room. I got the impression (correctly!) that they wanted to sell me a car. I felt that the negotiations were fair and honest -- and in the end, Day Subaru gave me the best offer. Here are my random thoughts about Day Subaru I liked Greg as a salesman --- expecially compared with the other 2 salesmen at the other 2 dealerships. I thought he was personable and sincere. I liked interacting with Kirk as well. I thought he was professional and I felt that I received a good and fair price from him. He agreed to include a few extras that were not in the "Limited" model but that were in the "Touring" model. A few items are not yet in when I came to buy the car and I am confident that they will be in shortly and that I will receive a call to come in to get them. The only reason I went to Day Subaru on Saturday was because on Friday evening, my husband and I were researching Subarus in the Pittsburgh area. I entered my email address and immediately heard from Steve by email. That's why I went out there! Later on Saturday, I received responses from 2 other dealerships but it was too late for them; I had already been to the salesman who sold me my previous Subaru and decided to go to Day because of the quick response I received from Steve by email. I appreciated my orientation to the car by Greg. He took considerable time teaching me how to use the blue tooth phone directory. He was very patient. I liked Carl Petro. He was obviously trying to sell me the extended warranties and other packages, but he did it in a very nice way. When my husband bought a car 4 years ago from another auto maker, I think we were both wanted to reach over and shake the guy --- he went on and on for well over an hour trying to sell us all kinds of warranties and packages. Carl had a nice sense of humor and a nice way about him. It was nice to meet the service department manager for the future. I also think Day Subaru offeres something unique, that other dealerships don't:: specials for ladies on Wednesdays! I liked that! Very clever. I am going to try to schedule my appts. on Wednesdays. All in all, a very pleasant experience. I was pursued doggedly by 2 other salesmen from 2 other Subaru dealerships. For some reason after meeting them, I felt a loyalty to Greg and Kirk and just didn't want to pit these other dealerships against Day in order to whittle down the price for a couple hundred dollars. More
Khalid was responsive and kept me informed as I anxiously awaited the arrival of a Crosstrek XV (limited). He called to let me know when it came in & put a 'sold' with my name on the car! The day of the sale awaited the arrival of a Crosstrek XV (limited). He called to let me know when it came in & put a 'sold' with my name on the car! The day of the sale Khalid was excited with me, showed me around the dealership so I would be comfortable on future visits for maintenence, and all the paperwork moved smoothly. More
my time at day Subaru was very pleasant thanks to my salesman Josh. He was knowledgeable and took the time to answer all of my questions, no matter how repetitive or silly. The rest of the dealership ex salesman Josh. He was knowledgeable and took the time to answer all of my questions, no matter how repetitive or silly. The rest of the dealership experience was overall pleasant as well but I feel like it was Josh who really took the time to make my purchase easy. More
Wonderful, friendly and helpful staff who ACTUALLY listened to my needs and found me a car that fit into my budget. They seemed genuinely interested in helping me and not just making a sale. I would listened to my needs and found me a car that fit into my budget. They seemed genuinely interested in helping me and not just making a sale. I would recommend this dealership to any of my friends or family and I will spread the good word around Pittsburgh. There is a 99.999% chance that I will be a repeat customer. I look forward to their help in the future if/when anything goes wrong with the car...hopefully not for a while. More
I could not be happier with my entire experience at Day Subaru. Ron, Pete and Carl were absolutely wonderful. And I just want to share one more thing that I thought was a great demonstration of custome Subaru. Ron, Pete and Carl were absolutely wonderful. And I just want to share one more thing that I thought was a great demonstration of customer service and going 'the extra-mile': Pete called me 3 days after I purchased my new car to let me know that I had left some CD's in my traded-in vehicle and that he would hold them for me so I could swing by and pick them up at any time. I truly appreciate that!! I will be sure to give Day Subaru a perfect score on my survey. More
Howard did a great job highlighting all the main features of the Legacy we purchased. We have been considering this car for awhile, but still learned new things about the car. He was consise and very plea of the Legacy we purchased. We have been considering this car for awhile, but still learned new things about the car. He was consise and very pleasant to work with. He introduced us to many other people at the dealership and made us feel very welcomed and appreciated, as did the rest of the staff. Carl did a wonderful and efficient job with all the complicated closing paperwork. He was also very nice to deal with. I communicated with Steve via email before visiting the dealership. His prompt, professional response helped us decide to visit Day. More
I have no problems with this dealership. Staff was friendly and professional, and the facility was very comfortable and neat. The price of the new car I purchased was a good price, but not great. friendly and professional, and the facility was very comfortable and neat. The price of the new car I purchased was a good price, but not great. More
GIven the run-around, delays & foot dragging. Didn't even have the courtesy to call and keep me informed. I was promised service, waiting 3 weeks to have the service performed, and that is because durin even have the courtesy to call and keep me informed. I was promised service, waiting 3 weeks to have the service performed, and that is because during week three I kept calling them. I regret buying here - the cars are all the same, it is the service that gets my business. This service experience was poor. More
My ratings reflect my total satisfaction in dealing with this dealership. My wife and I worked with Pete Savage who was more than helpful in helping us find the vehicle we were looking for and on top of tha this dealership. My wife and I worked with Pete Savage who was more than helpful in helping us find the vehicle we were looking for and on top of that...he came in on his day off to sell us the vehicle! Plain and simple...this dealership cares about earning your business and they show it. I would recommend them to anyone in the market for a quality vehicle. The price was right and the staff was more than courteous. I really don't have one bad thing to say, they were great! More
We were treated very kindly and professionally by all the staff members we met. The sales personell were not high pressure and were eager to answer all our questions and accomadate all our requests. staff members we met. The sales personell were not high pressure and were eager to answer all our questions and accomadate all our requests. More