Subaru of South Hills

Inspection It was done in a timely manner. The online scheduling tool made it very simple to schedule time. They did a great job of reminding us of our appointme It was done in a timely manner. The online scheduling tool made it very simple to schedule time. They did a great job of reminding us of our appointment and letting us know when service was completed More

Old car dies; new car lives I suffered the ills of a known problem with Subaru's 4-cylinder engine – a head gasket failure that led to a cracked engine block. This at only 85,000 I suffered the ills of a known problem with Subaru's 4-cylinder engine – a head gasket failure that led to a cracked engine block. This at only 85,000 miles, and just two months after my 90,000 mile maintenance. Nearly $6,000! I chose to take $2,000 for my vehicle (I still think I deserved more) towards the lease of a new 2018 3.6R Outback – which I love so much I no longer think of my past vehicle. Although when I do (such as now) it really, REALLY, irks me that this happened. So, my reason below is Sales New, but it was brought on by a massive, shouldn't-have-happened failure of my older vehicle. More

Service after the sale is what makes future customers Great service from both the service and the sales group when I returned for an oil change after the purchase. I love the Outback and how our salesman Great service from both the service and the sales group when I returned for an oil change after the purchase. I love the Outback and how our salesman helped us with questions we had after operating the new vehicle for a few months. More

Roger is awesome! I always receive exceptional service from Roger K! He’s the reason I keep coming back to Day West Liberty Subaru! Smart, thoughtful, and thorough. I always receive exceptional service from Roger K! He’s the reason I keep coming back to Day West Liberty Subaru! Smart, thoughtful, and thorough. Can’t say enough! More

I came in for an oil change. I came in through the Oil express for an oil change. Nicolette told me they could take me right away and it would take about 30 minutes. The car was I came in through the Oil express for an oil change. Nicolette told me they could take me right away and it would take about 30 minutes. The car was ready in 30 minutes. More

State Inspection Day Subaru is a wonderful dealership. Professional and caring. Service department always welcoming and fair. Would definitely recommend. Love this pla Day Subaru is a wonderful dealership. Professional and caring. Service department always welcoming and fair. Would definitely recommend. Love this place. Love my Legacy. Will definitely be a returning customer. 😏 More

Car Ad Lacks True Status On June 5, 2018, my husband called about an ad on Autotrader.com to make sure the 2010 Hyundai Elantra with lower miles was still available since this On June 5, 2018, my husband called about an ad on Autotrader.com to make sure the 2010 Hyundai Elantra with lower miles was still available since this would be an hour drive for us. He asked a few questions and didn't spend too much time on hold until he was provided with the answers. So far so good... and then we arrived. We spoke with the same salesman that took our phone call and were told the car was in another lot and he would have to go get it. Okay, no problem. We waited maybe 10 minutes. We were then told that we could only SEE the vehicle and NOT be able to test drive it since it had not yet been serviced and did not have a current inspection sticker. Excuse me??? I asked how it could be advertised online, with photos, all the information and a price, yet not be available for sale. The salesman said he "didn't know." He brought a car down to drive us up to this 2nd lot, but we've been trapped by salespeople before. We refuse to play games, so we left. They lost a cash sale that night. Next time we call about a car (somewhere else) we will also ask if it is current on inspection and can be taken for a test drive. It would have been nice if the salesman would have volunteered that information when we called. More

Isn’t it enough? In comparison to other dealerships (Free with our new Ford) I have to pay a premium price for an oil changes $85. Then they show me two dirty air filt In comparison to other dealerships (Free with our new Ford) I have to pay a premium price for an oil changes $85. Then they show me two dirty air filters less than two years old and ask if I want them replaced at more than the oil change? Ok, I get it, you’re there to make money, but you can’t just take a vacuum and blow out undamaged dirty air filters? The car is less than two years old 16k miles. You just can’t keep squeezing me? I’m living on a limited budget. I LOVE my Subaru Crosstrek, don’t make me sorry I got it. More

Great Salesman! After learning my Outback would need extensive repair we started working with Greg. He was sensitive to our situation, wasn't pushy at all and helped After learning my Outback would need extensive repair we started working with Greg. He was sensitive to our situation, wasn't pushy at all and helped us choose what was best for us. He was a pleasure to work during such an unexpected purchase. I would recommend him to anyone looking for a new car. More

They Don't Pay Attention to their Work I took my 2011 Outback in for a periodic service and to save a trip, asked if they could do my annual inspection (due in July) that day in late May. I took my 2011 Outback in for a periodic service and to save a trip, asked if they could do my annual inspection (due in July) that day in late May. Brandi said "sure"; they could postdate the sticker to July. I was in a hurry when the car was ready at the end of the day and didn't notice until I was on my way home that the stickers were indeed dated May. Then, when I got home I looked under the hood and the engine cover panel was missing. Brandi scheduled me for the following week to fix the sticker dates and replace the panel. Those two things (plus a complementary carwash and Day Subaru license plate frame) took one and a half hours. Note: I looked into the service bay when it had been an hour and saw my mechanic on his cell phone - no work being done. e Brandi was very friendly and didn't hesitate to throw in a set of new wiper blades when she saw how displeased I was with the slow response to the 'redo of the work' and having to return to the dealer for it. When I got home this time, I immediately popped the hood and - who knew! - the engine cover was not installed properly. Day needs to have someone review the work before it leaves the shop floor; the mechanics are doing sloppy work. More