Subaru of South Hills

Senior on fixed income Very nice man at the deadline when I checked in. He called with estimate and i was shocked with the price and unfortunately started to cry because I d Very nice man at the deadline when I checked in. He called with estimate and i was shocked with the price and unfortunately started to cry because I don’t have that kind of cash. He found a coupon to help me out. He’s Roger Kennedy II. He’s not listed below. I clicked manager becaue I couldn’t sent it without clicking someone. More

6 month service Express service was great. I was in and out within about 1/2 hour. I don't remember who helped me but she was very friendly. Express service was great. I was in and out within about 1/2 hour. I don't remember who helped me but she was very friendly. More

Spectacular! They really made me feel very good about the whole experience from start to finish. I exploded with joy when my car was washed upon receiving it! They really made me feel very good about the whole experience from start to finish. I exploded with joy when my car was washed upon receiving it! More

Replace taillight cover I sat and waited for repair.The wrong part was ordered so I have to come back another day to have it fixed.I have a 40 minute drive to get to the deal I sat and waited for repair.The wrong part was ordered so I have to come back another day to have it fixed.I have a 40 minute drive to get to the dealer. More

Purchased a car and had trouble I purchased my car the next day it was making noises also a few other odds and ends I dropped it off on a Monday and I did not receive my car back unt I purchased my car the next day it was making noises also a few other odds and ends I dropped it off on a Monday and I did not receive my car back until Friday they did not fix my car until three days after I dropped it off all there was was many excuses I called the supervisor of the place of used cars and he never even return my calls still very very unprofessional I purchased my car the next day it was making noises also a few other odds and ends I dropped it off on Monday and I did not receive my car back until Friday they did not fix my car until three days after I dropped off all there was was many excuses I called the supervisor of the place of used cars and he never even return my calls still very very unprofessional also I had to do all the calling not one person ever called me More

Service above and beyond I went into the Express service for an oil change and a multi point check up. It was 30 to 35 minutes prior to closing and I wasn’t even sure if they I went into the Express service for an oil change and a multi point check up. It was 30 to 35 minutes prior to closing and I wasn’t even sure if they could do the oil change. They said they could and during the inspection found that my tires were in need of being changed. I knew this going in and figured I’d make an appointment for another time. But Nicolette said she asked the tech if he would mind staying if I wanted to replace the tires at that time. The tech agreed. I was blown away that without even asking they did this for me! I have always received excellent service at Day Subaru West Liberty! A friend had told me about the excellent service center so when I wanted to buy a Subaru I went to Day Subaru West liberty. I have not regretted it! More

Time consuming and underwhelming After being texted, emailed, and robocalled multiple times to set up an appointment, I did. I had to go on their site and schedule it, locking in a ti After being texted, emailed, and robocalled multiple times to set up an appointment, I did. I had to go on their site and schedule it, locking in a time. After 4 hours of waiting in service and multiple requests for updates, from multiple people, I finally got my car back. Still an unresolved hard shift that the service advisor didn’t address verbally or in notes as I now realize. Less than thrilled with buying experience and ongoing service - stayed due to part of deal on new car, likely going elsewhere and closer to house moving forward for better price, convenience, communication, and transparency. More

Long Time Customer I have owned about six Subaru’s and each have been great vehicles. Currently have ‘11 Outback and ‘17 Legacy. Most of the servicing has been at Day I have owned about six Subaru’s and each have been great vehicles. Currently have ‘11 Outback and ‘17 Legacy. Most of the servicing has been at Day West Liberty, including a rate CVT replacement (under warranty) on the Outback at 50k miles. The staff are always professional. Like home ownership, it seems something always needs fixed (minor things) on my cars, but this dealership gets me in and out quickly and I have never had to return for a given service. I will continue to leverage Day in the future. More

Efficient and helpful. I appreciated Nicolette’s promptness. She was very communicative which helped me make my decision. She also helped me by exploring different tire op I appreciated Nicolette’s promptness. She was very communicative which helped me make my decision. She also helped me by exploring different tire options. Thank you. More

Great Service Great service center. Service Advisor Brandi was the best I ever worked with.. On top of situation and made what was a bad day with a broken car away Great service center. Service Advisor Brandi was the best I ever worked with.. On top of situation and made what was a bad day with a broken car away from home into great experience. More