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Subaru of South Hills

McMurray, PA

4.7
561 Reviews

3260 Washington Rd.

McMurray, PA

15317

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Showing 561 reviews

January 15, 2022

Subaru of South Hills was incredible!!! The entire process went so smoothly and flawlessly. All of the employees I worked with were professional and ensured that I had the best experience possible. Ro More

by Jules
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Clay, Tyler Clay
Jan 20, 2022 -

Subaru of South Hills responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Kevin Clay | General Manager

January 05, 2022

My husband and I had a great experience working with J.D. He was knowledgeable, professional and friendly. Made car buying easy. More

by warbles.alight0f
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.D. Almonte
Jan 10, 2022 -

Subaru of South Hills responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Kevin Clay | General Manager

November 17, 2021

Subaru South Hills has Genuinely Nice People at Their Service Desks. However, a simple replacement of my (4) Tires has become a Nightmare. The Passenger Front Tire for the last 24 hours has been losing More

by arb0340
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roger
Nov 19, 2021 -

Subaru of South Hills responded

Hello, Thank you for your feedback. We were not aware when you left that you were not satisfied with your service and we apologize. We want each customer to be completely satisfied upon visiting us. Please reach out to us, so we can discuss this further. Thank you. Sincerely, Kenneth Nutter | Service Manager

Nov 19, 2021 -

arb0340 responded

Hi Ken, I do want to say Roger & Ruth Both did a Commendable Job with the circumstances. (I believe they were the only ones at the Service Desks All Day) They both exceeded my expectations. Chris, who worked on the tire & discovered the crack in the Wheel was also very helpful in identifying & showing me the issue. The Reason for my initial Poor Review was that this wasn't diagnosed when I first brought the car in to change out all the tires, & I then I left driving on a bad wheel & a tire that was deflating, that was very unsafe and dangerous. I'm glad nothing happened during that time, but that is still not ideal, to be driving unaware of a faulty installation. I have been with Subaru, & Specifically South Hills for quite a while & genuinely enjoy dealing with all the staff, I just couldn't come to say this experience started off well, but at least it seems like it's going to End on a High note.

October 31, 2021

I worked with Justin who helped me with my first new car purchase. He made the process super easy, took the time to explain everything, and I did not feel rushed or pressured into my purchase. I would highl More

by Log0750
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lasky
Nov 03, 2021 -

Subaru of South Hills responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Kevin Clay | General Manager

October 29, 2021

Professional. Friendly. Fun! Polite. Knowledgeable. Convenient. Reliable. Prompt. These guys are awesome! If your looking for a new or used vehicle, you can fully trust this group to come to. More

by Kate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Almonte
Nov 03, 2021 -

Subaru of South Hills responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Kevin Clay | General Manager

October 17, 2021

I had a great experience with Subaru of South Hills. Rob Clay, Mike Pirih, and all of the staff I worked with was great. We worked through the process and it was completed in a timely manner. I can't thank More

by Jeremyh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Clay, Mike Pirih
Oct 20, 2021 -

Subaru of South Hills responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Kevin Clay | General Manager

September 27, 2021

This dealership was wonderful and the salesman, Gregory, was even better! He went above and beyond what salesmen usually do to sell a car. Gregory went out of his way to drive over 40 miles both ways to pic More

by Kimberly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Johnston
Sep 27, 2021 -

Kimberly responded

Do buy here. They treated me with respect. Do see Gregory

September 11, 2021

Best Subaru dealership this side of the Mississippi! Wouldn't go anywhere else to buy or service a car. So impressed with the new building and parking lot. Talk about going above and beyond! Tha More

by KippSmiley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kipp Smiley
Sep 15, 2021 -

Subaru of South Hills responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Kevin Clay | General Manager

August 31, 2021

Will and Tyler were wonderful to work with, they went above and beyond. I was with my husband and they talked to me about my car unlike some other salesman I have delt with. Thank you to both of them a More

by Subi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Stiffler
Sep 03, 2021 -

Subaru of South Hills responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Willa and Tyler went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Kevin Clay | General Manager

August 25, 2021

BE WARY...Worked out a deal last night and advised I would be there first thing in the morning to pick up the vehicle. Wife and I took off from work, drove an hour and was about ten minutes from the de More

by jcw
Recommend Dealer
No
Employees Worked With
Kipp
Aug 25, 2021 -

Subaru of South Hills responded

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Kevin Clay | General Manager

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