
Subaru of San Bernardino
San Bernardino, CA
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We visited Subaru of San Bernardino searching for a Outback. This was our first stop on our journey. We were greeted by Jeff, who is the Internet Sales Manager. He was very kind and welcomed us with op Outback. This was our first stop on our journey. We were greeted by Jeff, who is the Internet Sales Manager. He was very kind and welcomed us with open arms. No pressure. He asked what we were looking for and offered his assistance. I told him I had a particular car which I had found online and printed out. He directed us to a similar vehicle. He went over the options on this car and offered a test drive. Once we drove the vehicle we were sold. The overal feel of the vehicle was amazing. We then started negotiating a price. After going back and forth a few times.......we arrived at a deal. No bad feelings and would suggest Subaru of San Bernardino again. Furthermore, we were then met with a gentleman who we will have an official meeting with in a few weeks to go over the vehicle, its options and any further questions should any arise after we get her home. More
This dealership is by far one of the most superior in customer service we’ve experienced in decades of using different dealerships. J Herbin was an awesome service advisor to deal with. Such a pleasant a customer service we’ve experienced in decades of using different dealerships. J Herbin was an awesome service advisor to deal with. Such a pleasant all the way around. Out of 5 stars, we give a 10!! More
They did a great job fixing my car. I'm satisfied with the service. My car runs great. I'm satisfied with the service. My car runs great. More
My experience is with service only. THEY WERE VERY ATTENTIVE TO MY NEEDS AS WELL AS MY CAR. Jim Herbin a thorough advisor and went over needed repairs before work and after work was fin THEY WERE VERY ATTENTIVE TO MY NEEDS AS WELL AS MY CAR. Jim Herbin a thorough advisor and went over needed repairs before work and after work was finished. He arranged for free transportation to a restaurant and back for my wife and myself. He also gave us a great tour of the dashboard also the controls and shifting mechanics answering many questions. More
They botched a transmission job covered under warranty that has my car in the shop for over 10 days now. This is a bad shop with terrible mechanics. Please choose wisely if you come back to this site they that has my car in the shop for over 10 days now. This is a bad shop with terrible mechanics. Please choose wisely if you come back to this site they will botch the work and not take responsibility for their mistakes. More
I worked with José Gutierrez. I had gone to another dealer much closer to my home in Burbank, but that salesman was playing games, so I reached out to José and he gave me his best I had gone to another dealer much closer to my home in Burbank, but that salesman was playing games, so I reached out to José and he gave me his best offer right off the bat. All through the process I felt like I could trust him. He even personally delivered my car to my home, which is around 70 miles from his dealership. I had to special order my car (a Forester Touring) and he kept me apprised every step of the way until handing me the keys. I highly recommend José! More
I have brought 3 cars from you. This because of your great customer service and exceptional vehicles. This because of your great customer service and exceptional vehicles. More