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Subaru of Pembroke Pines - Service Center

Pembroke Pines, FL

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986 Reviews

986 Reviews of Subaru of Pembroke Pines - Service Center

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November 10, 2018

Fast and easy I took my car for service for the first time to the dealer and I had a great experience. You can see everyone working hard and happy. Great atmosphere More

by cayaeche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Subaru of Pembroke Pines responded

Hello there, thank you; we appreciate all of your feedback regarding your first service experience with us! We hope we can make your next visit a five star experience. Take care!

November 09, 2018

“Took care” of me I was giving three free service episodes with my lease. Though it did not show up in the paperwork your service department decided to honor it anyway. More

by jnagle2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2018 -

Subaru of Pembroke Pines responded

We are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.

November 09, 2018

Next review will be NEGATIVE Great service nice people but they annoy me to the point of writing a negative review by asking again and again via text email & phone - for reviews. More

by ABBEYKESSMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marketing Manager, Jimmy Contreras, Micah Blehm
Nov 13, 2018 -

Subaru of Pembroke Pines responded

Abbey, thank you very much for taking the time to leave us your feedback. We sincerely apologize you feel this way. If you would like to further discuss this, please feel free to give us a call. We value your business and look forward to your next visit.

November 09, 2018

Maintanence Brought car in for scheduled service. I find it offensive that you are not satisfied with my answers and require that I write at least 25 words befor More

by wldng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirk Perdrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Pesantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merva Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Subaru of Pembroke Pines responded

Hi, thank you so much for taking the time to leave us your feedback. We regret to hear you feel this way and sincerely apologize for the inconvenience. The word count is due to the site's requirements. Thanks again for your review and we hope to be of service to you again in the future. Take care!

November 08, 2018

Routine Service My service rep, Mr. Jaime Garcia, is simply the best. He always gives outstanding service and advice that makes servicing your vehicle both worthwhile More

by exabegator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Jaime Garcia
Nov 09, 2018 -

Subaru of Pembroke Pines responded

Thank you for your kind review; we are happy to pass along your comments to Jaime! We look forward to your next service visit! Take care!

November 08, 2018

Great service This dealership goes out of it way to make you comfortable while you wait and provided excellent service for my vehicle. They take care of the servic More

by leileen225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Ladaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Levine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

Subaru of Pembroke Pines responded

Our staff is dedicated to providing top notch service and quality work you can trust! Please don't hesitate to reach out to us if there's anything more we can do!

November 08, 2018

Better than average service facility work completed in reasonable time frame. a couple of negligible mars to finish. aggressive preventive maintenance recommendations car washed More

by FRANKTEMP980101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No names were recogniable
Nov 09, 2018 -

Subaru of Pembroke Pines responded

Hello Frank, thank you; we appreciate your feedback! We hope to make your next visit a five star experience!

November 07, 2018

Good service Jamie Garcia provided a good level of service for me as he always does. I had my appointment at 8:39am and had my car back by 10:30am. I was pleased. More

by STARRYNIGHT926
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Garcia
Nov 08, 2018 -

Subaru of Pembroke Pines responded

It's great to hear you always enjoy working with Jamie! Please don't hesitate to reach out to us if there's anything more we can do!

November 06, 2018

Great service Joe is an amazing manager for servicing. He's professional and courteous. Always a pleasure. Clean environment. Always excellent service and honesty. More

by kcvmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Nov 08, 2018 -

Subaru of Pembroke Pines responded

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

November 06, 2018

Great Service As always, Joe from SUBARU of PEMBROKE pines makes sure they address any issues and concerns. Scheduling the appointments Is very easy., you are tak More

by pablo.a.tirado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Salermo
Nov 08, 2018 -

Subaru of Pembroke Pines responded

We're glad to hear you always have a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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