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Subaru of Pembroke Pines - Service Center

Pembroke Pines, FL

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986 Reviews

986 Reviews of Subaru of Pembroke Pines - Service Center

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January 26, 2019

Excellent Service Subaru of Pembroke Pine’s service personnels are very professional and friendly. They and the facility make you feel right at home and they create a v More

by rahulbiruly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven J. Ross
Feb 03, 2019 -

Subaru of Pembroke Pines responded

Hello, thank you for taking the time to leave a review for us at Subaru of Pembroke Pines. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 26, 2019

Bad experience, no consideration from dealership or warranty Don’t get me wrong I love Subaru of Pembroke Pines, however my Subaru STI 2014 recently just expired its warranty and I received little to no help wit More

by MOSES992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not listed
Feb 01, 2019 -

Subaru of Pembroke Pines responded

Dear MOSES992: We're sorry we apparently could not meet your expectations. We would like to learn more so we can address and assist you further. If you could please email us your full name and/or phone number so we can begin our discovery process to: customer-replyspp@czag.net. You may also contact the Store's General Sales Manager, Duane Massa directly at 954-443-2351 or via email dmassa@czag.net -We welcome the opportunity to learn from your experience so we can give it the attention and it demands to take the proper corrective measures. Thank you.

Feb 19, 2019 -

MOSES992 responded

It's been weeks and i have still not heard back from the dealership regarding my concerns. It's safe to say I will no longer be bringing my business here and will tell all my subaru peers to refrain from doing so also. Moises Neciosup

Feb 19, 2019 -

Subaru of Pembroke Pines responded

Dear Mr. Neciosup. To follow up, did you call or email our General Sales Manager? Now that we have your full name we're going to look you up and send a message to the GSM. Thank you.

January 25, 2019

Great Experience and Service i showed up with no appointment and they tool care of my new Outback, there concern was noticed and thank you again, i will be coming back to this dea More

by VACOSTA707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2019 -

Subaru of Pembroke Pines responded

We're happy to hear you had such a positive experience with our service team! We hope to be of service to you again in the future. Best wishes, Subaru of Pembroke Pines

January 24, 2019

Excellent service Friendly and great service. Joe goes above and beyond to help his customers. I'm happy to be a.part of the Subaru family. I know that I will be treate More

by m.marincharriere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Salerno
January 24, 2019

Comprehensive Service My service is always comprehensive and complete. I’m impressed with the detail and care that is taken with my car. Joe is professional and a pleasure More

by SUSANHUNTERSCOSTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Salerno
Jan 31, 2019 -

Subaru of Pembroke Pines responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future.

January 23, 2019

Good Service My radio needed updating from Sirius and they were able to do the job in about an hour. I was so glad that it didn't take as long as I expected. More

by cats.meow5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime
Jan 28, 2019 -

Subaru of Pembroke Pines responded

Hello, thank you for taking the time to leave a review for us at Subaru of Pembroke Pines. We're happy we could meet your expectations! If you're ever in need of more help, please let us know! Take care!

January 23, 2019

Excellent I was treated like a royalty timely service and a job well done. Keep up the good work Everything was done on time. Good job More

by sanwar786
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ross
Jan 28, 2019 -

Subaru of Pembroke Pines responded

Hello, thank you for taking the time to leave a review for us at Subaru of Pembroke Pines. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out! Take care!

January 22, 2019

I enjoyed my visit I love the service Department and they have been nice for sometime. However, I trust the department with my car and they always wash the car and feel More

by dstiles0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe from service
Jan 28, 2019 -

Subaru of Pembroke Pines responded

Hello, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out! Take care!

January 20, 2019

Wonderful service This dealership always has terrific customer service and the lounge to wait for my car is very nice, with charging stations for the computers/phones, More

by carasandler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Salerno
Jan 22, 2019 -

Subaru of Pembroke Pines responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

January 20, 2019

I love being part of the Subaru of Pembroke Pines family . My experience there is always good, warm, lovely. My Service Advisor Steve Ross always manages to fit me in promptly whenever I need it, he's reli More

by littleone0822
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ross
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