Subaru of Pembroke Pines - Service Center

Replacement of A post cover due to.damage at previous servic Had remote start installed. Technician left greasy fingerprints on cloth covered trim. Had to ask how to use it. Service person had to go ask how t Had remote start installed. Technician left greasy fingerprints on cloth covered trim. Had to ask how to use it. Service person had to go ask how to use it. Dealership replaced trim free of charge. After car was finished took lot person 5 minutes to find where car was parked. More

Fit me in for Oil Job same day My service representative was Jaime and he is a straight shooter and assured my the my car was serviced in the amount of time as promised. He provide My service representative was Jaime and he is a straight shooter and assured my the my car was serviced in the amount of time as promised. He provided excellent customer service. I appreciate the free coffee and cookies.. More

Oil change gone wrong The service crew did not put the appropriate amount of oil for my model Outback. Had to take it back after low oil level light turned on. Was told whe The service crew did not put the appropriate amount of oil for my model Outback. Had to take it back after low oil level light turned on. Was told when I took it back that the crew did not realize it was a 3.5 liter model. They had to add 1.5 liter.. More

Excellent and professional service. Joe Salerno is the best! Joe Salerno has excellent customer service skills. He is very professional and honest. I trust Joe. He's the main reason I keep coming back. Joe Salerno has excellent customer service skills. He is very professional and honest. I trust Joe. He's the main reason I keep coming back. More

I was told the service takes 1.5 hours and the actual time w I had 3 recalls on my car and I was not informed about that .Jaime Garcia is great person but the people who does the actual service are horrible I had 3 recalls on my car and I was not informed about that .Jaime Garcia is great person but the people who does the actual service are horrible More

First service for New Subaru Legacy My service consultant was: Jaime Garcia. The most knowledable service representative I have ever come across. He explained everything with such pr My service consultant was: Jaime Garcia. The most knowledable service representative I have ever come across. He explained everything with such precision and clarity to a person who does not have a background in automobile education. Everything was transparent in our interaction and he provided excellent service with great professionalism. More

Great service advisor My previous service advisor was unavailable at my appointment time, so Joe stepped up to the plate and made sure my car was on its way to its regular My previous service advisor was unavailable at my appointment time, so Joe stepped up to the plate and made sure my car was on its way to its regular maintenance and recalled items. My Car was returned when promised and the advisor kept me updated through text messages. Very happy with my new service advisor Joe! More

The BEST service team in the industry Steven Ross is the BEST service adviser and your team of technicians are way and above outstanding. The personal service provided by Steve show he ca Steven Ross is the BEST service adviser and your team of technicians are way and above outstanding. The personal service provided by Steve show he cares about his customers. He took care of my needs and expectations as if I was his only customer. The technician team and their attention to detail corrected the issues I brought the car in for and found an additional issue needing to be addressed. The Service Department at Subaru of Pembroke Pine has gone beyond my expectations. Well Done. More

Excellent Customer Service - THULE Box Accent 2018 Excellent Customer Service. Good attention to detail. Collaboration from Team Members. Will continue to visit your Facility. We are always happy with Excellent Customer Service. Good attention to detail. Collaboration from Team Members. Will continue to visit your Facility. We are always happy with the Service. Thank you. Matias Family More