Subaru of Pembroke Pines - Service Center

Excellent service and customer care. My salesman, Jorge Tocuyo, is always available to answer any questions and/or help me with any needs I may have. Your dealership is awesome!! Definitely will recommend. Tocuyo, is always available to answer any questions and/or help me with any needs I may have. Your dealership is awesome!! Definitely will recommend. More

Service My car was serviced quickly and it was handled professionally. I enjoy going there to get what I need. I also enjoy the hamburgers and hotdogs outside My car was serviced quickly and it was handled professionally. I enjoy going there to get what I need. I also enjoy the hamburgers and hotdogs outside. More

standard service visit I love my Subaru dealership  I think they are just overtaxed right now. Even though I made an appt, there was no one to give me a ride back home so I I love my Subaru dealership  I think they are just overtaxed right now. Even though I made an appt, there was no one to give me a ride back home so I waited for three hours. They were out of bottled water and the coffee was not refreshed until we were leaving. More

Joe as always is the very best He’s the reason we continue to do business with Subaru Pembroke Pines Hope he stays there . Thank you continue to do business with Subaru Pembroke Pines Hope he stays there . Thank you More

I came in for a oil change and tire rotation . Int was completed within an hour thanks to Elba . She was very helpful and went out of her way to ensure it was finished under two hours completed within an hour thanks to Elba . She was very helpful and went out of her way to ensure it was finished under two hours More

Educated Consumer is your own best customer Very happy with service I have received from Steve Ross and now Elba. I am 2 for 4 with the service advisors. They are the only ones that I drive by t Very happy with service I have received from Steve Ross and now Elba. I am 2 for 4 with the service advisors. They are the only ones that I drive by two Subaru dealers (Lehman and Bird Road). Actions by some mechanics and advisor is very discouraging. More

Quick and responsive staff. Double checked what was needed. Two women and on gentleman in the service department but I didn’t catch their names needed. Two women and on gentleman in the service department but I didn’t catch their names More

Lacked a sense of urgency to be on time Eveyone was friendly and professional. 8:15 appointment turned into 8:30. Then an hour service was longer with no staus report after an hour. Then aft Eveyone was friendly and professional. 8:15 appointment turned into 8:30. Then an hour service was longer with no staus report after an hour. Then after I paid it took over 15 minutes to get the car. Liked your response to covid-19, clean dealership and nice people. Seemed as if being timely wasn't an objective for the organization. More

Courteous and efficient. Lots of great teamwork in place. Timely turnaround and pleasant environment both inside and out. There for a recall but will return for service maintenance in the future. place. Timely turnaround and pleasant environment both inside and out. There for a recall but will return for service maintenance in the future. More

Poor and inaccurate service Brought car to get remote lock fixed for the second time. Told there was water damage, when on previous visit no one told me about that, seems made up Brought car to get remote lock fixed for the second time. Told there was water damage, when on previous visit no one told me about that, seems made up. Told there TPM light indicator was on after the fix and there was nothing they could do, when I get on the car, the TPM light indicator was actually off, what ?? Asked about tire replacement, no one got back to me on that. I surrender the vehicle for service at 10 am with appointment and was given back the vehicle at 3.30 pm, 5 hours for a module replacement. More