Subaru of Pembroke Pines - Service Center

very clean and timely Everything went great. Service Rep was waiting for us, we did not have to wait. They took our car in and we came back for it at the time we were to Everything went great. Service Rep was waiting for us, we did not have to wait. They took our car in and we came back for it at the time we were told. Very friendlty staff and helpful More

I had excellent service, Elba was exceptional, knowledgeable, going above and beyond, with a very caring and understanding attitude, I would highly recommend her and Subaru of Pembroke Pines any d knowledgeable, going above and beyond, with a very caring and understanding attitude, I would highly recommend her and Subaru of Pembroke Pines any day. More

Great Service Dept. Subaru of Pembroke Pines has a fabulous service dept. I drive over an hour to get to this dealer's service dept. because they are the best...professi Subaru of Pembroke Pines has a fabulous service dept. I drive over an hour to get to this dealer's service dept. because they are the best...professional, friendly, efficient and caring. Would not go to any other Subaru service dept. More

Elba was amazing! Appreciated the time she took in explaining everything and her efficiency. Very attentive every step of the way. The world need more people like her. Thank you! explaining everything and her efficiency. Very attentive every step of the way. The world need more people like her. Thank you! More

The service at Subaru of Pembroke Pines was superb. Elba is the best service rep at this Subaru dealership! Enjoyed working with her at this dealership. is the best service rep at this Subaru dealership! Enjoyed working with her at this dealership. More

Great customer service I went for an oil change. The service specialist was excellent, she was very helpful and friendly. The oil change took longer than expected due to som I went for an oil change. The service specialist was excellent, she was very helpful and friendly. The oil change took longer than expected due to some paperwork confusion, however, I was pleased with the way everything was handled. More

service Dropped my Outback in for a "recall". I was asked if I needed any other service. I joked and said I needed the car washed. I picked up my car and t Dropped my Outback in for a "recall". I was asked if I needed any other service. I joked and said I needed the car washed. I picked up my car and the car was immaculate. Thank you More

I've decided to move on This place is a joke, I have dealt with you with my now 2-1/2 year old 2017 Subaru Forester. Love my vehicle, Unfortunately I don't believe your servi This place is a joke, I have dealt with you with my now 2-1/2 year old 2017 Subaru Forester. Love my vehicle, Unfortunately I don't believe your service team deserves any more of my patience. Done with the stories I am told in service. 3 hours turn into 6 hours. 15 minutes stuck in car wash turns into an hour and the vehicle comes out without going thru the wash. I could go on, but you are not worth my time. I've already wasted too much of my time on you all. Will be pursuing another dealership More

Oil change I had a 10 AM appointment for an oil change. Joseph told me upon arrival that my car would be ready by 11 to 11:30. He offered me a 10% discount witho I had a 10 AM appointment for an oil change. Joseph told me upon arrival that my car would be ready by 11 to 11:30. He offered me a 10% discount without my having to show him my coupon. However, I didn't receive the car back until 12:30, without any updating from Subaru about the delay. If I had been given the reason for the delay it would have been nice but I was left without any information. This was my first service appointment with the dealership (6 months after purchase). More

Vehicle Alarms Flashing in Dashboard Service advisor provided updates of the troubleshooting status / progress as appropriate. Overall duration of service work was elongated due to Covid Service advisor provided updates of the troubleshooting status / progress as appropriate. Overall duration of service work was elongated due to Covid impact, but otherwise happy with the experience. More