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Subaru of Pembroke Pines - Service Center

Pembroke Pines, FL

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986 Reviews

986 Reviews of Subaru of Pembroke Pines - Service Center

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September 01, 2020

Best experience I have had in the service dept. in a long time. I especially liked that I was given an estimated time that the service would be done. My service advisor was terrific. More

by BARBARABURK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Ladaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2020

The people working there are real professional, friendly, and knowledgeable! The facility is well equipped with internet access , and various TV screens! Joseph Salermo was great explaining the service need More

by FIGMELVIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirk Perdrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Salermo
August 27, 2020

I took my car in for service and was concerned during these uncertain times but they made it seamless. Everything ran smoothly and very professional. More

by DELIA.DIAZ0409
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Salerno
August 27, 2020

Mr. Salerno was very helpful in updating us during our service stop of our Forester and of future services in the next visit, Thank you. More

by fprada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Salerno
August 27, 2020

Excellent service. Steven Ross and Brian Cone were on top of my car, and both took care of it. I loved the fact we discussed the issues with the car and come out with alternatives and possible solutions. Als More

by Joel Baez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ross, Brian Cone, Elba Navarro
August 26, 2020

Excellent service. Especially Mr. Jaime Garcia at the Service Maintenance Department. He knows very well any technical detail of my Forester 2019, and he is very friendly person and a good pro. More

by pedrolquintero
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Merva Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2020

I was very pleased with the service, quality of work and the communication of my service advisor. My Advisor’ name was Elba Navarro Penat and she was great. More

by Francis777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elba Navarro Penat
August 23, 2020

you only got a one star because there was not a rating without any stars Joe is service was not helpful - well I guess he was because he made me not want to come to subaru again More

by SIMONGRIMSBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon Whitney
August 20, 2020

Elba Navarro was very helpful getting my 2017 Forester ready for a road trip. She explained all of the services very well. My Subaru is running like brand new. More

by STOOGAHOLIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirk Perdrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2020

I had an oil change appointment for 10:30 am and it took more than 2 1/2 hours to be completed so I didn't get my free car wash. More

by 16SHIRLAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
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