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Subaru of Pembroke Pines - Service Center
Pembroke Pines, FL
988 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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988 Reviews of Subaru of Pembroke Pines - Service Center
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September 02, 2020
Excellent service, right on point, quick work and always stayed informed. They checked my car and told me they needed to order the part, When it arrived, they called me, we set up another appointment and t stayed informed. They checked my car and told me they needed to order the part, When it arrived, they called me, we set up another appointment and that day they took care of it quicker than expected. More
by lisetteduran
Verified CustomerEmployees Worked With
Stephen Ross
September 01, 2020
The people working there are real professional, friendly, and knowledgeable! The facility is well equipped with internet access , and various TV screens! Joseph Salermo was great explaining the service need and knowledgeable! The facility is well equipped with internet access , and various TV screens! Joseph Salermo was great explaining the service needs and procedures✨✨✨✨ More
by FIGMELVIN
September 01, 2020
I am having the same problem with my car when I brought it in. My service was extended to September 1, so I brought my car in for service and I explained to Elba about a jump when taking off, I was told I it in. My service was extended to September 1, so I brought my car in for service and I explained to Elba about a jump when taking off, I was told I needed brakes so I replaced my brakes but nothing change. I have called twice and no return call. Also I don't understand if someone is working under the hood of your car and they see leaves there, Why not remove them instead of saying oh we don't touch that if a customer do not request it. Not a good excuse. What customer do know brings their car in for service and have leaves or anything else under the hood that should not be there and do not want it removed. Don't understand but that's just me. I was slightly disappointed but I hope it won't be same the next time I bring my car. More
by JCANADA2013
Employees Worked With
Elba
September 01, 2020
Best experience I have had in the service dept. in a long time. I especially liked that I was given an estimated time that the service would be done. My service advisor was terrific. time. I especially liked that I was given an estimated time that the service would be done. My service advisor was terrific. More
by BARBARABURK
Employees Worked With
August 27, 2020
I took my car in for service and was concerned during these uncertain times but they made it seamless. Everything ran smoothly and very professional. these uncertain times but they made it seamless. Everything ran smoothly and very professional. More
by DELIA.DIAZ0409
Employees Worked With
Joseph Salerno
August 27, 2020
Excellent service. Steven Ross and Brian Cone were on top of my car, and both took care of it. I loved the fact we discussed the issues with the car and come out with alternatives and possible solutions. Als of my car, and both took care of it. I loved the fact we discussed the issues with the car and come out with alternatives and possible solutions. Also Elba Navarro, thank you so much for the chat and meeting you. Thank you for everything. More
by Joel Baez
Employees Worked With
Steven Ross, Brian Cone, Elba Navarro
August 26, 2020
Excellent service. Especially Mr. Jaime Garcia at the Service Maintenance Department. He knows very well any technical detail of my Forester 2019, and he is very friendly person and a good pro. Service Maintenance Department. He knows very well any technical detail of my Forester 2019, and he is very friendly person and a good pro. More
by pedrolquintero
Employees Worked With
August 26, 2020
I was very pleased with the service, quality of work and the communication of my service advisor. My Advisor’ name was Elba Navarro Penat and she was great. the communication of my service advisor. My Advisor’ name was Elba Navarro Penat and she was great. More
by Francis777
Employees Worked With
Elba Navarro Penat
August 23, 2020
you only got a one star because there was not a rating without any stars Joe is service was not helpful - well I guess he was because he made me not want to come to subaru again without any stars Joe is service was not helpful - well I guess he was because he made me not want to come to subaru again More
by SIMONGRIMSBY
Employees Worked With
Jon Whitney
