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Subaru of Pembroke Pines - Service Center

Pembroke Pines, FL

4.1
988 Reviews

988 Reviews of Subaru of Pembroke Pines - Service Center

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September 09, 2020

These is a great place to bring your subaru for service. They try their best to help and are honest about your car repair needs. Stevens is a very respectful and caring manager at the service center always More

by KLS8030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven- service manager
September 09, 2020

Good service and friendly staff. Waiting area was clean and not super crowded. All the work that was done on my vehicle seemed to be well done except for the free car wash. I believe they were rushed and w More

by zb_biological
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Ladaga
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2020

GREAT SERVICE ELBA the service rep was very efficient and provided on time delivery of the required service. I would recommend dealing with her any time they need service More

by SKULLY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ladaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Whitney
September 08, 2020

Clean, efficient and professional. They took great care with personal safety, using the protocols for COVID-19. Which put my concerns with infection very low. More

by DEBIASEJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elba
September 08, 2020

Always excellent. They take good care to ensure recall notices are handled, inspections are done and things are always done so my car is like new every time. More

by TheBolt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
September 07, 2020

1. the car WAS NOT WASHED and NOT SANITIZED 2. it took 1. the car WAS NOT WASHED and NOT SANITIZED 2. it took 25 minutes for valet parking to bring the car 3. instead of promised 3 hours, I waited 4 h More

by TATIANA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Ladaga
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Scott Mankin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Whitney
September 04, 2020

First service, service advisor(Elba) excellent and prompted attencion. Brian and Ridell with prospect for new SUV very professional. I am very happy with Subaru. More

by pelao.oyarzun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elba, service advisor, excellent , Ridel, Brian
September 04, 2020

Very quick and professional service. Steven Ross was very friendly and polite. He was able to show me how the new tailer hitch worked on my Accent. Good experience. More

by vsundquist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ross
September 04, 2020

First Experience here, Service Advisor Elba was amazing. She went above and beyond, and helped me with a Warranty problem that another dealership (Lehman) caused. More

by sketchtwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elba - 5 Stars
September 02, 2020

My car would not start without jumping it. They discovered that I needed a new battery. They replaced it and now everything is good. I also got Joe my original service person back. Very very happy More

by jzswds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Salerno
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