Subaru of Pembroke Pines - Service Center

It become very unpleasant taking my car for service to this dealer it’s not like the last 5 years that I have been there this dealer it’s not like the last 5 years that I have been there More

Service was great. The only thing that I could mention is that I was told my car was being washed but when I received it, it was in the same condition. I would prefer if they would have mentioned this perk. that I was told my car was being washed but when I received it, it was in the same condition. I would prefer if they would have mentioned this perk. More

Excellent service , Elba, Alan Medina , Ana Maria Medina, were fantastic. Thanks for your service. It is my first Subaru . Thanks thanks thanks thanks thanks thanks were fantastic. Thanks for your service. It is my first Subaru . Thanks thanks thanks thanks thanks thanks More

Elba was fantastic in providing me with a quality experience, She followed up with me on a regular basis to make sure my needs were being met. She was great scheduling service to my needs and avail experience, She followed up with me on a regular basis to make sure my needs were being met. She was great scheduling service to my needs and availability. More

Fast efficient, great service as always. They meet you quickly upon arrival, keep you updated throughout the service period. Upon completion received a phone call with detailed summary. quickly upon arrival, keep you updated throughout the service period. Upon completion received a phone call with detailed summary. More

The automated message systems don't work when you need real communication from service manager. There was very little communication between the service manager and I during the three weeks it took to serv real communication from service manager. There was very little communication between the service manager and I during the three weeks it took to service my vehicle. I left many voice messages and texts that went unanswered. More

Amazing service as always! Always a pleasure to service my vehicle, knowing that the best is being done for for my Hog. Lol. Best dealership on all counts. my vehicle, knowing that the best is being done for for my Hog. Lol. Best dealership on all counts. More

I was given a quote of $337 for my breaks and rotors and was told it would take 2-4 hours to fix them. After 3 hours of waiting no one had worked on my car yet and Joe the service manager has a paper with $ was told it would take 2-4 hours to fix them. After 3 hours of waiting no one had worked on my car yet and Joe the service manager has a paper with $3900 worth of work he wants to do on my car that I did not ask him to evaluate because I have a guy fixing my car on Tuesday from an accident. He the. Tells me there was a miscommunication on my breaks and because they’re in such bad condition the price would go up. I tell him I wi have someone else fix them. He then tells me to wait in the waiting room and that my car will be ready in 20-30 minutes. After an hour of waiting I finally say something and I get my car but get charged $100 for him looking at my car which I NEVER asked him to do. I want a refund and I never want to come to this Subaru again this was the absolute worst experience after having such a bad car wreck on I-95 just two days before. I’ve had my Subaru for 5 years and have always loved getting work done at Subaru but not this time. I did meet a very nice salesman that day though named Toni and he was so kind telling me about new cars and updates next time I want to buy a new car I will make sure I buy it from him! More

These is a great place to bring your subaru for service. They try their best to help and are honest about your car repair needs. Stevens is a very respectful and caring manager at the service center always They try their best to help and are honest about your car repair needs. Stevens is a very respectful and caring manager at the service center always ready to bring you the best customer service and explain in detail the options to repair your vehicle. When my car needs service, I am confident it is in good hands. More

Good service and friendly staff. Waiting area was clean and not super crowded. All the work that was done on my vehicle seemed to be well done except for the free car wash. I believe they were rushed and w and not super crowded. All the work that was done on my vehicle seemed to be well done except for the free car wash. I believe they were rushed and were not able to wash it properly. More