Subaru of Pembroke Pines - Service Center

I am a bit torn because I came in for oil change/maintenance, no problem. But the real issue is a jerky transmission that can't really seem to be explained except that's just the way turbo 2 change/maintenance, no problem. But the real issue is a jerky transmission that can't really seem to be explained except that's just the way turbo 2.5 L engine on my new Ascent will be.... very disappointed. A 4.5 for the maintenance and a 2 for the fact that this annoying issue cannot (or will not) be addressed unless enough people complain about it. Completely unacceptable, and given the amount of people that have already complained about this very thing online, I'm deeply disappointed that Subaru cannot or will not provide a software update to this problem.... More

Elba Navarro is the best service advisor i have ever met .extremely charming, very professional , knows the A to Z of all Subaru Autos . I was deeply impressed how she interacted with all customers , yo .extremely charming, very professional , knows the A to Z of all Subaru Autos . I was deeply impressed how she interacted with all customers , yours truly included . She is an asset to this dealership and the service department . she became forever my Subaru advisor More

Elba took care of my vehicle like it was her own. As usual, a truly exceptional experience. I will continue to bring my Forester to Subaru of Pembroke Pines for my services. usual, a truly exceptional experience. I will continue to bring my Forester to Subaru of Pembroke Pines for my services. More

One of the things I asked them to do was not done.It was One of the things I asked them to do was not done. It was tape residue from the protection plastic when I got the car new from them. The rest was p One of the things I asked them to do was not done. It was tape residue from the protection plastic when I got the car new from them. The rest was perfect More

Joe was great and I felt taken care of. I will definitely be returning if I need anything else for my car! I hope all is well be returning if I need anything else for my car! I hope all is well More

Stephen in service at the Pembroke pines location is a true professional and truly polite and courteous and always keeps his words he is kind true professional and truly polite and courteous and always keeps his words he is kind More

The service department to great care of my car! They were super nice and friendly. Everyone was wearing a mask which made me feel comfortable. They were quick considering I came during their lunchtime. super nice and friendly. Everyone was wearing a mask which made me feel comfortable. They were quick considering I came during their lunchtime. More

I was given the royal treatment during my visit. Everyone was so attentive. Way to go Subaru of Pembroke Pines. I recommend you to my family and friends. was so attentive. Way to go Subaru of Pembroke Pines. I recommend you to my family and friends. More

Service with rep was ok. I feel I overpaid for a routine checkup. I should have shopped around. Online forums say I was overcharged by hundreds. checkup. I should have shopped around. Online forums say I was overcharged by hundreds. More

Rear windshield wiper arm missing after service and car wash . Nothing more to add for this service visit. Going to try to find independent Subaru service specialist. wash . Nothing more to add for this service visit. Going to try to find independent Subaru service specialist. More