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Subaru of Pembroke Pines - Service Center

Pembroke Pines, FL

4.0
988 Reviews

988 Reviews of Subaru of Pembroke Pines - Service Center

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January 13, 2021

Super Professional Staff That will take Care of all your service needs. Joe Salerno is a very experienced adviser and know's what your vehicle needs and when. I would recommend this Subaru dealership in all More

by kirk238
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Salerno
January 10, 2021

Explained that car was sluggish while driving, was informed that problem could not be replicated. Battery went dead 2 days later with obvious sign of corrosion More

by SHAWNACHAZ
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven in service dept
Jan 11, 2021 -

Subaru of Pembroke Pines responded

I'm sorry to hear that we haven't earned your five-stars. I would like to see what I can do to make things right. Would you please call me at your earliest convenience? Thank you, Chris Vazquez - Service Manager - 954-443-2500

January 08, 2021

Very professional, very friendly and very satisfied! Joe Salerno, in the service department, is a great asset to the company. He's the #1 guy I always go too when my car needs service. Couldn't ask for an More

by Mimibear24@att.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Salerno
January 07, 2021

As always, Joe was excellent. Joe has been my service advisor for over half a decade, and I have never once had any trouble with my vehicle. Joe's advice and recommendations have me on track to joining t More

by TravisP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Salerno
January 07, 2021

I had an appointment but had to wait in my car for at least 10 minutes with no one else in line. I guess my advisor was busy. Everything else was ok. More

by ckosborn50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ross
January 06, 2021

Very pleased with the courteous and professional treatment received by service team. Juan Carlos was very helpful with my issues and solved promptly. Felt comfortable with COVID precautions taken More

by gmayer2447
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean O'Grady
January 04, 2021

Excellent service advisor! Took time to explain tire pressure settings and when I should service the car again. I don’t hear well. She was patient and took the time to make sure I understood. More

by gjmstar123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elba Navarro Penat
January 04, 2021

Joe went beyond basic good customer service and really helped me out with the AC repair. He's always honest and upfront. Very much appreciated! More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Salerno
January 04, 2021

Great and friendly Service Center at Subaru of Pembroke Pines! Reasonable charges and waiting period. Fresh coffee! I will be back. Thank you so much! More

by Irina Tamez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Whitney
January 03, 2021

Great service, they provided me the service and solutions that other dealer didn’t in the same day. Clean place and social distance care Thank you Steven More

by israelrosell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ross
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