Subaru of Pembroke Pines
Pembroke Pines, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Joe Salerno was terrific. Provided great service and looked after my vehicle as it were his own. Can't say enough wonderful things about the level of care that was received from Joe and the team. And looked after my vehicle as it were his own. Can't say enough wonderful things about the level of care that was received from Joe and the team. And a special thanks to John for picking me up and dropping me off from the dealership / home. More
Service was great. Elba Navarro, you are the best!!! Car was returned on time and the job was performed better than expected. Very professional. Thank you. was returned on time and the job was performed better than expected. Very professional. Thank you. More
My experience at Subaru of Pembroke Pines was excellent, especially the professionalism and courtesy of Elba Navarro. She is obviously an asset to your organization. Thank you. especially the professionalism and courtesy of Elba Navarro. She is obviously an asset to your organization. Thank you. More
Had appointment to to replace tires, alignment & oil change for 9:30 on Saturday while waiting at dealership....at 12:30 I checked in with my service rep & was told tires not in stock & they had to get change for 9:30 on Saturday while waiting at dealership....at 12:30 I checked in with my service rep & was told tires not in stock & they had to get them after already waiting 3 hours! What was the point of me making an appointment Specifying that I wanted tires. Ridiculous & apparently my time is not important either. The service & sales department are NOT as good as they used to be period. All the young sales reps are just sharks & I thought thats not what Subaru was about. Im almost at the end of my lease which probably means I won’t be back to this dealership since im no longer important. Which is a shame since I bought the Subaru because both of my parents still each own Foresters & they’re decent cars. More
They told me service would take a couple of hours. They told me that I could communicate with my service agent via a text They initiated. However, the agent never responded to calls or texts. It ended up t told me that I could communicate with my service agent via a text They initiated. However, the agent never responded to calls or texts. It ended up taking over 5 hours for a simple service and I missed taking my son to am appointment that I made based on their time estimate. Either way, the lack of communication was unacceptable. More
Excellence in greeting and reception! Constant communication and status updates. Shuttle provides transportation to and from local destinations. Service was completed with a courtesy vehicle wash communication and status updates. Shuttle provides transportation to and from local destinations. Service was completed with a courtesy vehicle wash within the time allotted. Highly recommend this dealership. More
Received great service from Joe Salerno, especially with a warranty repair issue. Car was returned when expected and clean. happy with the service and experience a warranty repair issue. Car was returned when expected and clean. happy with the service and experience More
Thanks to Joe Salerno, I was able to get in and out and he was kind and courteous, I gave it the max rating and still not enough for everything he and his Service crew did. Great experience. Will gladly r he was kind and courteous, I gave it the max rating and still not enough for everything he and his Service crew did. Great experience. Will gladly recommend to my friends and family. More
This was our third time leasing a car from this Subaru dealership. Tony provided extraordinary customer service. We felt he had our best interests and made the whole process of leasing our car easy. Thank dealership. Tony provided extraordinary customer service. We felt he had our best interests and made the whole process of leasing our car easy. Thanks Tony! More
It was such a pleasure doing business with Tony D. He is an extraordinary sales rep who made our buying experience comfortable. We would have no hesitation in recommending him to family and friends. an extraordinary sales rep who made our buying experience comfortable. We would have no hesitation in recommending him to family and friends. More