Subaru of Pembroke Pines

Excellence and Fastness Joe Salerno assisted us and he was fabulous. Our car had 2 recalls and both were taken care of at the same time even though we did not have an appoint Joe Salerno assisted us and he was fabulous. Our car had 2 recalls and both were taken care of at the same time even though we did not have an appointment. Joe extended himself for us and got us in and out of the service area fast. Loved this service department. More

It use to be a better place to service my Subaru The service use to be better. In one of the services that was provided to my Outback a while back the car got scratch . The car was taken in and it The service use to be better. In one of the services that was provided to my Outback a while back the car got scratch . The car was taken in and it was fix and we were all happy. I have spend thousands of dollars servicing my Subaru at the dealership. On the last service that was done on February 19 due to a part that was installed the wrong way just about a week prior, we all notice a little dent on the hood. We spend a long while waiting for a video that showed something inconclusive in my opinion. At the end the car was fixed the right way this time and we went home. This time we went home very disappointed, because we went home with a dent in the hood We will not return to service my vehicle at this dealership. We bought 2 vehicles there. Our reletionship goes back to 2002. i love Subaru, but the next buy will be at a different location. Joe Salerno has always been the person taking care of us at arrival. He is very professional and his customer service is second to none. More

No pressure Even though a little bit far away from Miami, it was a well worth the trip to get the Forester I was looking for. Good service.! Even though a little bit far away from Miami, it was a well worth the trip to get the Forester I was looking for. Good service.! More

Service visit Very courteous and professional service dept. visit took a little longer then expected to resolve issue but they resolved the issue satisfactorily. St Very courteous and professional service dept. visit took a little longer then expected to resolve issue but they resolved the issue satisfactorily. Steve was great to work with. More

Great service but took too long Excellent service but 3 hours was a bit long for an 18k service. I still would recommend this dealer service because i trust them. The waiting area is Excellent service but 3 hours was a bit long for an 18k service. I still would recommend this dealer service because i trust them. The waiting area is very comfortable. More

Awesome experience!!! Stephen the advisor and Steve the mechanic are awesome. Very professional, they know exactly where the problem is, they are the experts. I would defin Stephen the advisor and Steve the mechanic are awesome. Very professional, they know exactly where the problem is, they are the experts. I would definitely recommend this place to anyone else. More

Service for Impreza Top notch!! Best service and employees...Thanks for the free gas tank and oil change. Small things like that get a long way with customers. Top notch!! Best service and employees...Thanks for the free gas tank and oil change. Small things like that get a long way with customers. More

Nearly impossible to reach My chief concerns involve the length of time it took for me to reach the service department (more than 25 minutes, plus getting disconnected twice) an My chief concerns involve the length of time it took for me to reach the service department (more than 25 minutes, plus getting disconnected twice) and the fact that the department did not have the parts necessary to repair my car, which is affected by a known recall. I'll need to come back to have the repair completed. More

Service Joe is always very welcoming and hospitable. His knowledge of service is very extensive. He always gets the job done right and in a timely manner. Joe is always very welcoming and hospitable. His knowledge of service is very extensive. He always gets the job done right and in a timely manner. More

The best service The best experience of service that I had, went in for airbag recall, immediately being taken care of, and finished with a complimentary car wash. Tha The best experience of service that I had, went in for airbag recall, immediately being taken care of, and finished with a complimentary car wash. Thank you very much, the best guy, Jaime, in the service department. More