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Subaru of Pembroke Pines
Pembroke Pines, FL
2,033 Reviews
At Subaru of Pembroke Pines, we offer new Subaru cars in Pembroke Pines, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Pembroke Pines. We proudly serve new and used car shoppers from all over the south Florida communities of Kendall, Fort Lauderdale, Miam, and Dade County.
For years, our financial staff at Subaru of Pembroke Pines has offered expert advice for those seeking a great Subaru car loan or lease. Our service doesn't stop there. Pembroke Pines customers can come in and take advantage of our knowledgeable Subaru car repair technicians and a fully-stocked inventory of Subaru auto parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,033 reviews
April 20, 2019
Very pleasant experience This is my third Subaru purchase at this dealership, i was very please with the attention to detail that Mr. Medina put into the whole time we wore th This is my third Subaru purchase at this dealership, i was very please with the attention to detail that Mr. Medina put into the whole time we wore there, He explained everything that we ask , definitely we feel like family treaty like friends. More
by DANIEL.NUNEZ5
Verified Customer
April 19, 2019
Good experience with Jaime as usual. Jaime Garcia has always been most helpful and responsive whenever I have to bring my Forester in. He and his team diagnosed an electrical problem tha Jaime Garcia has always been most helpful and responsive whenever I have to bring my Forester in. He and his team diagnosed an electrical problem that was hard to figure out, so the car is being fixed. More
by tnorris1111
Employees Worked With
Jaime Garcia
April 18, 2019
Cost of service is a bit excessive. They do quality work. Customer service was great and they acted in a friendly and professional manner. I would recommend this dealership to other suba They do quality work. Customer service was great and they acted in a friendly and professional manner. I would recommend this dealership to other subaru owners. More
by GSCOTTYS4
Employees Worked With
Joel Castillo
April 18, 2019
The customer Service rep JASMINE was rude and disrespectful, The service manager (Chris) does not return calls, or leave messages on the rare occassion he decides to call. Took 2 weeks to get apt, had to call CS The service manager (Chris) does not return calls, or leave messages on the rare occassion he decides to call. Took 2 weeks to get apt, had to call CS in NJ and complain to get my service and recall handled.Treated like a barbarian!!!!!! WORST experience ever. Last time too. All I wanted was a Saturday APPT was told by Jasmine only important customers are allowed Saturdays, I just just wait 2-3 hours in the lobby. I was insulted, disrepected, laughed at, ignored, ridiculed for 2 weeks. It took calling NJ to get this service done!! All I wanted was service on a Saturday, get recall handled and thats it. I only wanted what was needed nothing more nothing less. I had to get upset to the degree that I was physically ill. Even though I was given a credit ny NJ, which I appreciated. I rather call make an appointment take my car get it serviced and go home. This place is a disgrace, this will be my first and last Subaru, And I make sure I tell EVERYONE what a horrible Company Subaru is.Jasmine should be FIRED!!!! SHe is the lowest form of a person I have dealt with in a very long time. Maybe some Customer Service training would help ( I doubt, she can be helped). More
by VAYLOR2824
Employees Worked With
DIego, Jasmine (has no right dealing with humans), Chris the mgr (LOL)
April 17, 2019
My problem was dismissed and not resolved I will be calling Subaru corporate to address my problem I have no more to say at this tie. I should not be forced to add more I will be calling Subaru corporate to address my problem I have no more to say at this tie. I should not be forced to add more More
by DIANELUB
Employees Worked With
Jaime
April 17, 2019
Excellent I am 73 years old. once owner of many different cars ( Simca, Volvo, VW, Jeep, Isuzu, KIA, Honda ). I never experienced such an excellent service f I am 73 years old. once owner of many different cars ( Simca, Volvo, VW, Jeep, Isuzu, KIA, Honda ). I never experienced such an excellent service from any of the mentioned cars dealers. Your service surpassed all my expectations from an auto dealership. More
by mcabrera2
Employees Worked With
Marat "Mark" Binder
April 16, 2019
Best one in the house I’m so glad I decided to go to this dealership!!! Highly recommended Alex caballero, he was negotiable, helpful and super friendly and I got what I I’m so glad I decided to go to this dealership!!! Highly recommended Alex caballero, he was negotiable, helpful and super friendly and I got what I love!! ( no pressure and super fast process ) More
by Pom
Employees Worked With
April 15, 2019
Customer Service Everyone was very welcoming, knowledgeable, helpful. Adrian was courteous and knew his product line. He was helpful in helping me determine what my Everyone was very welcoming, knowledgeable, helpful. Adrian was courteous and knew his product line. He was helpful in helping me determine what my needs were and to see if we could find a package of extras that would work for me. Leah in Finance was a wiz at what she does. Even the Insurance Associate Gabriel was excellent to work with. Thank you! More
by chertsch278@gmail.com
Employees Worked With
Adrian Cortez and Leah (finance)
April 15, 2019
Joe in service is amazing. Quick and efficient. Quick service and a user friendly wait area. Makes the process pleasant. Joe is the best service rep that works there. The valet gets overwhelmed some Quick service and a user friendly wait area. Makes the process pleasant. Joe is the best service rep that works there. The valet gets overwhelmed sometimes. More
by MKOZLIN1
Employees Worked With
Joe in service
April 13, 2019
Worse service ever Purchased the car with a burned bumper due to exhaust too close to bumper, was promised a new part by salesman and manager and all they did was scrape Purchased the car with a burned bumper due to exhaust too close to bumper, was promised a new part by salesman and manager and all they did was scraped with I guess an old rusty knife the burned section of the bumper, really mess up repair for a $40.000 car More
by sirus1224
Employees Worked With
Steven Ross
