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Subaru of Pembroke Pines

Pembroke Pines, FL

4.5
2,022 Reviews
At Subaru of Pembroke Pines, we offer new Subaru cars in Pembroke Pines, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Pembroke Pines. We proudly serve new and used car shoppers from all over the south Florida communities of Kendall, Fort Lauderdale, Miam, and Dade County. For years, our financial staff at Subaru of Pembroke Pines has offered expert advice for those seeking a great Subaru car loan or lease. Our service doesn't stop there. Pembroke Pines customers can come in and take advantage of our knowledgeable Subaru car repair technicians and a fully-stocked inventory of Subaru auto parts.
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16100 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 2,022 reviews

December 03, 2021

The Pembroke Pines dealership was extremely accommodating and helpful, but I have to say that Julio Campos really went way out of his way to assist me in every possible way! It was only becau More

by Grandmasha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Cesar Campos III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I'm sorry I can't recall the name of very kind man who helped with the financing.
Dec 03, 2021 -

Subaru of Pembroke Pines responded

Thank you for reviewing Subaru of Pembroke Pines and for giving a shout-out to Julio. We're so glad to hear that he took care of you throughout the entire process. Congratulations on your newly purchased vehicle and good luck with the move!

December 01, 2021

I went to the dealer for a Subaru Outback check. Julio was very professional and respectful. He found the car I was looking for, we went for a test drive. He finally issued a very competitive offer. Than More

by Tassino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Cesar Campos III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Subaru of Pembroke Pines responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you found the right vehicle working with Julio and the Subaru of Pembroke Pines team. Drive safely in your new Subaru Outback, and enjoy it. We hope to see you again down the road!

November 25, 2021

Gotta tell everyone looking to purchase a vehicle from this dealership I experienced such an outrageous dealership markup in pricing and fees I was just totally overwhelmed….then the salesman tries to smo More

by Stevensb1955
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Duane Massa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alain Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Subaru of Pembroke Pines responded

I'm sorry we couldn't reach a deal and that you're unhappy with our pricing. We strive to offer the fairest and most competitive rates we can, and it's disappointing you feel differently. I will share this feedback with our staff but I also want to invite you to call me so we can talk through this together. I would appreciate the chance to discuss your concerns and see if we can provide any assistance. Best, Duane Massa - General Sales Manager - (954) 443-2351

November 23, 2021

I liked friendly atmosphere. The service was fast. I got maximum on my trade-in and left with even better deal on my new car. Full tank of gas plus car wash.. everything the girl needs 😀 More

by Adnaservices12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Cesar Campos III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Subaru of Pembroke Pines responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful purchase experience working with the Subaru of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

November 19, 2021

Tony went beyond my expectations for education, knowledge and patience for all my questions. He was a pleasure to work with and has a genuine care for his clients. More

by hlrodgers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony D'Argenzio
Nov 19, 2021 -

Subaru of Pembroke Pines responded

It's fantastic to hear that Tony's sincere desire to provide an excellent customer experience meant so much to you. The Subaru of Pembroke Pines team is proud to offer informative and patient care at every visit, and we hope this high-quality service will have you returning to our dealership in the future!

November 17, 2021

Bryan is A+++! Outstanding, thorough and most of all caring, the best sales associate ever! More

by LINDAMUL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Subaru of Pembroke Pines responded

It's great hearing that Bryan provided a great buying experience for you. Thanks so much for your support and we wish you all the best in your new ride. Have a great day! - Subaru of Pembroke Pines

November 15, 2021

The dealership is very well kept, and the staff is all very willing to assist with any questions you have right when you walk through the door. More

by seanmcqueen3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony D'Argenzio
Nov 16, 2021 -

Subaru of Pembroke Pines responded

Sean, we really appreciate your kind review! Thank you for choosing Subaru of Pembroke Pines, we look forward to working with you next time. Drive safely!

Nov 16, 2021 -

Subaru of Pembroke Pines responded

We couldn't have asked for a much better review, Sean - thank you! Drive safely, and we hope to see you back at Subaru of Pembroke Pines again down the road!

November 15, 2021

We just bought our third Subaru with Tony and really We just bought our third Subaru with Tony and really enjoyed the process because of him. He was able to navigate everything super smoothly and we wil More

by offpetkoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony D'Argenzio
Nov 16, 2021 -

Subaru of Pembroke Pines responded

We are happy to hear that Tony and the team delivered a five-star experience! Thank you for choosing Subaru of Pembroke Pines and for stopping by to leave a review. Safe travels in your new car!

November 14, 2021

Love this dealership. Have purchased several cars from here. Horrible experience today with Tony D'Argenzio. Refused to help and did nothing to attempt to help. Even when asked to just be connected with s More

by STIowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony D'Argenzio
Nov 15, 2021 -

Subaru of Pembroke Pines responded

While we appreciate the kind words about JC, the rest of your review is concerning to read. We strive to deliver attentive and accommodating service for our guests, and I am sorry that this was not better reflected in your time working with us. I assure you that I will look into this situation immediately to see that this feedback is fully addressed. Lastly, I would appreciate the chance to speak with you to see what more I can do to help make things right. If you are willing to discuss this further, please don't hesitate to give me a call. Thank you, Chris Vasquez - Service Manager - (954) 443-2517

November 11, 2021

Extraordinary services at dealer and vendors, all time spend it there was amazing, I recommend not just the make/model, its about all, the attention, knowledge about cars, etc. More

by sj.clavijo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Cesar Campos III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Subaru of Pembroke Pines responded

We love hearing from our valued guests and appreciate you taking the time to leave us with your feedback! It's great to hear the Subaru of Pembroke Pines team welcomed you into our establishment and made sure you were taken care of from start to finish. Enjoy your new ride!

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