Subaru of Olathe

Dealership may be good but the Salesperson we got was not To me an employee represents the whole dealership. Our salesperson did not know his information. He did not keep his word when we went back or by pho To me an employee represents the whole dealership. Our salesperson did not know his information. He did not keep his word when we went back or by phone. We had to do all the pursuing. It was not an easy task. When we wanted to know things about the car he rarely got the answers but had plenty of excuses. So I had to rate the dealership low because of the way we were treated by the salesperson. Who knows maybe if we had had another salesperson I would have rated it higher. Oh and then we made an appointment with the finance guy and our salesperson was to have that set up. We drive all the way there and the guy is at lunch xxx is that kind of appointment??? Then when he comes back after we waited for no reason he would not stop pushing the stupid 7 year warranty on me. I mean I said no several times and he kept pushing. That is not good business NO means NO. You need to clean house and train your people better. More

Sales professionalism makes a difference ! This was our first Subaru purchase (wife traded in a Volvo, after years of driving it, Infiniti and other premium brands), and pretty happy so far. C This was our first Subaru purchase (wife traded in a Volvo, after years of driving it, Infiniti and other premium brands), and pretty happy so far. Clearly not the same quality automobile as a Volvo (LOTS of plastic inside, and an unbelievable amount of interior rattles for a new car), but also trying to keep in mind that we paid a lot less than we would have for another Volvo. If it weren't for Vic in Sales, we probably wouldn't have proceeded with the deal. More

My Subaru I found the experience of buying our new Subaru very easy and enjoyable. Our sales person was very knowledgeable and was very professional as was the I found the experience of buying our new Subaru very easy and enjoyable. Our sales person was very knowledgeable and was very professional as was the finance guy. No pressure was applied and my offer was accepted immediately. More

Great experience Love the car. The whole transaction was fast. Billy and Dave went over the whole thing thoroughly. The Ascent seems like a great car. Financing was Love the car. The whole transaction was fast. Billy and Dave went over the whole thing thoroughly. The Ascent seems like a great car. Financing was really fast. More

Dedicated Salesman Made the Difference I used online shopping for as much of the car buying process as possible. I was blessed to have Casey Johnson at Olathe Subaru as my contact.. I I used online shopping for as much of the car buying process as possible. I was blessed to have Casey Johnson at Olathe Subaru as my contact.. I was on a strict budget for a new lease. Via emails, Casey was able to give me many options for my specific payment range. He got creative, too, which led to me leasing a like-new Impreza at just the price point I needed. I can’t say enough good things about Casey’s commitment to making leasing an Olathe Subaru vehicle a convenient, painless process. More

Loyal Subaru Fan Just purchased my 6th Subaru ... 4th from Olathe Subaru. I won't go anywhere else! The staff is friendly, and their sales process is easy. I ordered a Just purchased my 6th Subaru ... 4th from Olathe Subaru. I won't go anywhere else! The staff is friendly, and their sales process is easy. I ordered a custom Crosstrek and the sales team were FANTASTIC in accommodating all of my needs and desires. Thank you! More

Jordon in the service was excellent. Jordan was excellent in the service department. He greeted me as I drove in and went over the items to be address on my visit. He set me up with trans Jordan was excellent in the service department. He greeted me as I drove in and went over the items to be address on my visit. He set me up with transportation since my car was going to be in the shop all day. He called a couple of times during the day to tell me of other items that needed addressed and the price of each service. He was very professional during the service appointment. More

Professional, no pressure & ease of entire process. I would highly recommend this Dealership and especially the Salesman, Billy Cantrell. No hassles, gimmicks or games as many play in this Industry. Pro I would highly recommend this Dealership and especially the Salesman, Billy Cantrell. No hassles, gimmicks or games as many play in this Industry. Professional & genuine. More

Perfect experience Everyone was exceptionally friendly and genuinely helpful. I definitely felt like everyone wanted to help me make the best decision. They weren't th Everyone was exceptionally friendly and genuinely helpful. I definitely felt like everyone wanted to help me make the best decision. They weren't there to just sell a car. More

We will buy again and again from Olathe Subaru! JJ was amazing! She was the first to approach us. Boy, were we ever blessed! She was honest and up front with everything that she showed us and every JJ was amazing! She was the first to approach us. Boy, were we ever blessed! She was honest and up front with everything that she showed us and everything that she told us. She answered every question without hesitation. She never once pressured us to spend more than we wanted to spend. We were able to test drive all 3 cars that we were interested in. Thanks, JJ! We thoroughly enjoyed our first Subaru experience ! You ROCK!! Percy also was amazing. He did everything possible to help us choose just the right plan to keep our new Emprenza safe and protected. Thanks so very much! More