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Subaru of Olathe

Olathe, KS

4.0
397 Reviews

505 S Fir Street

Olathe, KS

66061

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Showing 397 reviews

May 22, 2012

Jeff was very professional and easy to work with. We were considering buying an Outback, but after spending the evening on the lot and working with Jeff, we decided to make the purchase. Of all my expe More

by mcfallscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 16, 2012

I had an ok enough experience when I was at the dealership, but due to other circumstances I could not take the vehicle with me when purchased. I requested the paperwork for the new vehicle be sav More

by keneo123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jun 26, 2012 -

Subaru of Olathe responded

Unfortunately that is not what happened at all. This customer came to us looking for help because another dealer had tried to take advantage of her. We sold her the car that she was looking for but she asked if she could keep it here for a while because she had to return a lemonlaw car. In the mean time she bought the car and kept it here and a hail storm hit while her car was here. We repaired the car for her and bent over backwards to make sure she was happy but she kept delaying picking up the car that she had already bought and paid for. The sales person offered to meet her on mothers day to deliver the car but she rescheduled 3 times that day and when the sales person was on his way to the dealership his car broke down and he couldnt make it. He did text and let her know but this was unacceptable to her and now she is unhappy. In the end the sales person should have never offered to help out on a sunday when we are closed and we should have never allowed her to store the car here for a month until she was ready to pick it up. We wish her the best of luck in the future but this is one we just couldnt make happy regardless.

May 05, 2012

Had a pleasant experience. Everyone was friendly and helpful. I came away with a vehicle I am very happy with and would definitely go back in the future or refer friends and family to the dealership. More

by A43015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Coleman
April 30, 2012

We were in the market to replace a 15yr old Honda minivan with 220,000mi+. Stopped in Saturday after test driving a Honda CR-V to check out the Forester. Mongo was very friendly, helpful, and knows his vehic More

by dsquared1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 23, 2012

David was very helpful and informative but not pushey. He walked me thru whole the process and gave me a tour of the facility. He even followed up with a phone call the next day to see how I was getting More

by rondalee61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Williams
April 11, 2012

I have always received great service from Olathe Subaru. Jeff Keeney has sold me my last 3 cars and always goes the distance, whether finding a car or offerring a competitive price. I have called him many More

by faulkkev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 05, 2012

Everyone we worked with at Olathe Subaru was very knowledgeable and friendly. They cooperated and supported each other and we felt very satisfied with their customer service. We would recommend them More

by debbiemiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Williams
April 03, 2012

Our experience at Olathe Subaru was great. I think that has a lot to do with the cars themselves and Subaru's reputation sells itself and allows the salesmen to be friendlier than most. That being said we More

by raylseamon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Murry
March 27, 2012

Mike (Mongo) did a great job showing me the Subaru Outback. He is very knowledgeable about the different trim levels available and made the experience picking out the car enjoyable. Dave is the deal More

by outback3.6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 23, 2012

Olathe Subaru-Mitsubishi helped me find my new car. I was very impressed with the customer service I received while at the dealership. I never once felt overwhelmed or pressured while looking for a car & fee More

by abandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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