Subaru of Olathe

Best car buying experience ever After checking the three dealers in KC, my wife bought from another dealer and we have had a very unsatisfactory experience with them. Our salesman wa After checking the three dealers in KC, my wife bought from another dealer and we have had a very unsatisfactory experience with them. Our salesman was excellent but the office and sales support staff was terrible. I went in to Olathe on a Sunday afternoon, late in the work day and was greeted by Ariel while I was looking over the vehicles in the lot. I admit I already had reviewed the on-hand inventory on-line and was able to provide her with the exact vehicle I wanted to talk over with them. She answered my questions, (few, since this would be our 3rd Forester), was very efficient in getting the needed information to take to the Jeff (Sales Manager on duty), and made sure that I was kept informed about their review of my trade-in. I returned the next morning to complete the purchase and was immediately made to feel at home by the entire staff. After completing the necessary paperwork with Ariel, she made sure that I was informed about each step in their process and what the status was. She made sure that everything was transferred from the trade-in to my new Forester, that the license plates were removed and given to me, and that everything was ready for delivery. I would also like to congratulate Olathe Subaru on their Customer Service Specialist program. Having Amy available to check over the vehicle and go over all the various components, explaining their functions and locations before driving off the lot was fantastic. She even explained how the Bluetooth function was paired with my phone, and ensured that the pairing and programming was working well. The Business Office was efficient and did not attempt to pressure sell added cost items, which I appreciated. Over all, an excellent experience. More

Olathe Subaru=Great customer Service! My experience with Olathe Subaru with Ariel as my sales person was truly a first in all my car buying years! No pressure, no question too small not t My experience with Olathe Subaru with Ariel as my sales person was truly a first in all my car buying years! No pressure, no question too small not to answer with courtesy, and even providing me with answers via email after I left the sales floor. During my second visit, Ted showed me some of the features of AWD while I was waiting for my appointment with Ariel (I was early), even though he wasn't my sales person. Really nice guy and great team! Very comfortable, helpful experience and truly a step up in car buying. Highly recommend Ariel and Olathe Subaru for your next car. More

Great Customer Service I bought a new Subaru Forrester from Ted Leeper. From the start Ted was very friendly and low pressure. We had been to other dealerships and some co I bought a new Subaru Forrester from Ted Leeper. From the start Ted was very friendly and low pressure. We had been to other dealerships and some could be very high pressure which was a turn off for me. Ted was very knowledgeable on the Subaru and took his time to go over the models. I highly recommend Ted as your salesman. Overall it was an easy process! More

Costomer service The entire staff was helpful in the purchasing of our new Subaru. Ted explained a lot of what makes a Subaru a Subaru in a way that is easy to underst The entire staff was helpful in the purchasing of our new Subaru. Ted explained a lot of what makes a Subaru a Subaru in a way that is easy to understand. It seemed like Ted did so much to help us get a great deal and the financing that we needed to make the purchase of our new car a reality and not just a dream. Brad was very helpful in explaining all of the features that our new Subaru has to offer. He was very helpful in linking my wife's phone to the car's blue tooth system. We have only had the car for a week but we are very exited to have it and are looking forward to having this car for years to come. I would defiantly recommend this dealer and car to anyone. More

Olathe Subaru :) I chose Olathe Subaru because of the location. I was hoping I would have a good experience because I plan to be a Subaru owner for a long time. I actu I chose Olathe Subaru because of the location. I was hoping I would have a good experience because I plan to be a Subaru owner for a long time. I actually had a GREAT experience. Ted was so helpful in helping me find just what I wanted. I felt no pressure and felt he truly wanted to help me make a good choice. I appreciated his thoroughness. Once I made my purchase, Brad was so great about making sure I knew what my Subaru could do. He was patient and thorough as well. Olathe Subaru has a great team. I plan to spread the word about Olathe Subaru and my wonderful experience. More

great experience These guys made my unfortunate situation turn out to be a blessing in disguise. I had just dumped 3500 in my two vehicles,then one of them lost a tra These guys made my unfortunate situation turn out to be a blessing in disguise. I had just dumped 3500 in my two vehicles,then one of them lost a tranny, it was estimated at 4100 to fix it, then hope nothing else would break. I have 4 kids to truck around and my job is reliant on reliable transportation. I was very stressed because of the money I just spent and was on a limited budget. These guys were able to put me in a new Mitsubishi at a reasonable price,with a payment I could afford. I would recomend this dealership to anyone. Friendly, professional service is what they delivered. Period. Thank you Olathe Subaru-Mitsubishi! More

Would highly recommend Olathe Subaru to anyone. Ted Leeper greeted us in the parking lot when we arrived for a test drive, he was incredibly friendly and informative. When we returned a week later to Leeper greeted us in the parking lot when we arrived for a test drive, he was incredibly friendly and informative. When we returned a week later to purchase the car, same experience with Ted. Was impressed with Olathe Subaru's entire team of folks that we got to meet. No pressure, friendly and professional! The customer service was exceptional for many, many reasons. More

Positive experience at Olathe Subaru We bought a new Subaru Crosstrek at Olathe Subaru and found that not all dealerships are created equal. Joe Bonzo was knowledgable, very polite, resp We bought a new Subaru Crosstrek at Olathe Subaru and found that not all dealerships are created equal. Joe Bonzo was knowledgable, very polite, respectful and great to work with. He listened and worked with us to do a deal that was fair for both parties. We appreciated Joe and Jeff and their helpful attitude. If the service at Olathe Subaru is as great as the sales department we will be very loyal customers. Thanks for a great experience and an awesome car! Richard and Linda Powell More

New car buying experience I was dreading the car dealership experience after not purchasing a new car for 11 years. I was pleasantly surprised by the no pressure atmosphere at I was dreading the car dealership experience after not purchasing a new car for 11 years. I was pleasantly surprised by the no pressure atmosphere at Subaru. Ted, our sales consultant, was extremely knowledgeable on the Subaru Forester answering all our questions. He never made us feel rushed or pressured. Brad did an excellent job explaining all the car details which was appreciated. He was patient with the many questions we asked regarding the mechanics of the Forester. They both made it clear that we could contact them if we had any questions once we drove off the dealership parking lot. I'm loving my new SUV and would highly recommend to my friends and family stopping at Subaru if they're in the market for a new car. More

Our sales representative, April Frink was very friendly. She listened to my needs and was able to answer my questions. She made the purchasing process very easy. I would highly recommend this dealership a She listened to my needs and was able to answer my questions. She made the purchasing process very easy. I would highly recommend this dealership and April. More