Subaru of Olathe
Olathe, KS
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I have always had a great experience there. Jordan usually helps me, he is very knowledgeable, friendly and great to deal with. I'll keep coming back. Jordan usually helps me, he is very knowledgeable, friendly and great to deal with. I'll keep coming back. More
The culture and customer experience that the Baxter Automotive Group brought to this Subaru point is second to none. The sales process being able to work with one person from start to finish is the bes Automotive Group brought to this Subaru point is second to none. The sales process being able to work with one person from start to finish is the best customer experience. I’ll drive from Lees Summit to Olathe to continue my awesome service experience I have had already during my purchase on a 2020 Subaru Outback. More
Derrion, Alex, and Alan were all amazing and super helpful when I was looking for the perfect SUV for my wife. They made the whole process extremely easy and answered my million questions! These guys helpful when I was looking for the perfect SUV for my wife. They made the whole process extremely easy and answered my million questions! These guys are the best! More
I brought my Outback in after a month of one of my tires losing pressure. Jordan listened to my concern and solved the problem with his service team. They found a tiny mail but had to take the tire off th losing pressure. Jordan listened to my concern and solved the problem with his service team. They found a tiny mail but had to take the tire off the wheel to find it. He apologized that I had to make an extra trip and got me in my way. Again, this amazing dealership team dies not disappoint with excellent customer service!! More
I've been in the market for a Subaru BRZ for a while now, and I've spoken to Devin on multiple occasions about purchasing one through this dealership. She has always been extremely helpful in addressing all and I've spoken to Devin on multiple occasions about purchasing one through this dealership. She has always been extremely helpful in addressing all of my concerns. While I didn't end up buying the vehicle, it was through no fault of the salesperson or the dealership. I highly recommend both her and this dealer to anyone who wants a good vehicle purchasing experience. More
Honest and above and beyond care and service! Can't recommend enough! They did an excellent job from start to finish and made me feel like family. recommend enough! They did an excellent job from start to finish and made me feel like family. More
I have had big problems with Subaru Ascent. Kevin Kite, manager worked with us trading us into new Ascent seamlessly. Unfortunately new Ascent had similar battery problems. Called Kevin and he was able manager worked with us trading us into new Ascent seamlessly. Unfortunately new Ascent had similar battery problems. Called Kevin and he was able to work out a great solution to trade us into a Honda Pilot from his sister company Olathe Honda Transactions was seamless. I can honestly say one of managers I have ever worked with to solve a very serious customer problem. Kevin is an all-star and I would love to work with him again in the future if looking for a Subaru More
This Team goes above and beyond to Service your vehicle. I had a situation with a Recall on my 2020 Outback. A huge Thank you to Craig, Jordan, Chris, Patrick and Kai. 3rd time was the CHARM to get this Rec I had a situation with a Recall on my 2020 Outback. A huge Thank you to Craig, Jordan, Chris, Patrick and Kai. 3rd time was the CHARM to get this Recall complete.....they actual came to me....2 hours away to complete this recall. Great job!!! Thank you to all of you at Subaru for the outstanding support and service. I refuse to take my vehicle any where else! More
Dealership was excellent in resolving issue we had with our Subaru. GM Kevin Kites got involved and escalated issue to Subaru helping us to move into a new Subaru resolving all concerns we had Will cer our Subaru. GM Kevin Kites got involved and escalated issue to Subaru helping us to move into a new Subaru resolving all concerns we had Will certain continue to buy and service my Subaru with kevin and his team More
I currently own two Subaru’s and wouldn’t think of taking them anywhere for service other than Olathe Subaru. Service Manager, Patrick Coleman and his team have never failed to provide complete satisfaction. them anywhere for service other than Olathe Subaru. Service Manager, Patrick Coleman and his team have never failed to provide complete satisfaction. More