Subaru of Olathe

Excellent buying experience Knowledgeable, courteous, low pressure service. Very pleased with vehicle. Very fair price and payment terms. 0%, 63 month terms were a plus. Kept me Knowledgeable, courteous, low pressure service. Very pleased with vehicle. Very fair price and payment terms. 0%, 63 month terms were a plus. Kept me fully apprised of delivery timetable. More

Outstanding Customer Service I was just starting my research to purchase a new car. I've been driving Ford Explorers since 1991 and was considering another one but also wanted to I was just starting my research to purchase a new car. I've been driving Ford Explorers since 1991 and was considering another one but also wanted to look at the Subaru. I went to Olathe Subaru on a fact finding visit and met with Trevor. He was extremely knowledgeable of the vehicles and was totally supportive of providing me information. I did not feel pressed at all to purchase a car. I drove an Outback Premium but wanted to try an Outback Limited. I went back and everyone at the dealership was very polite and customer oriented. I ended up buying the car that same day. More

Top notch service department Patrick Coleman has been consistently very helpful. I bought my Outback there in 2014, I keep coming back because of the friendly, professional staff Patrick Coleman has been consistently very helpful. I bought my Outback there in 2014, I keep coming back because of the friendly, professional staff, and the remodel they did to the waiting area is excellent, really makes waiting for a oil change kind of nice! More

A total quality experience! My fiancé and I worked directly with Brian Gump and Trevor Ball. Brian had the unenviable task of telling us that there was quite a bit of would to b My fiancé and I worked directly with Brian Gump and Trevor Ball. Brian had the unenviable task of telling us that there was quite a bit of would to be done on my '08 Outback. But he did so in a way that was honest, transparent, and easy to understand. He made sure that we understood what our options were, the pros and cons of those choices, all the while never once making us feel pressured into the most expensive option. When we decided to entertain the option of a potential trade, Brian hooked us up with Trevor. Trevor is honestly the best car salesman I have personally ever had the pleasure of doing business with! Very methodically, Trevor listened to what we wanted in a potential vehicle trade and never missed a beat when executing the next steps in the process. Coupled with his professionalism, what we loved the most about Trevor was his sense of humor! To say that my fiancé and I had had an rough go that day was an understatement for may other reasons besides what was going on with our old vehicle.... But when life was throwing us a rolling ball of butcher knives, there was Trevor with his hilarious stories about his "disgusting dogs" and Milo, the drooling cat! And at the end of the day, my fiancé and I were still laughing as we drove back to our home in St. Joseph, Missouri, in our new 2016 Subaru Outback! More

Satisfaction & Comfort level Each visit as Brian Gump continued to be Knowledgeable,Courteous,Helpful & Professional. These are each valuable to us & we will continue be customer Each visit as Brian Gump continued to be Knowledgeable,Courteous,Helpful & Professional. These are each valuable to us & we will continue be customers of Olathe Subaru. Thank you Brian! We really appreciate the Service provided from each one. More

The Way Car Buying Should Be I would like to start by expressing my deep gratitude for such a pleasant and enjoyable experience during the entire sale process. The entire staff of I would like to start by expressing my deep gratitude for such a pleasant and enjoyable experience during the entire sale process. The entire staff of Olathe Subaru handled the process very professionally, however, Patrick Coleman, Jeff Massey and Jason Tavernaro deserve special thank you and recognition for treating us with respect and kindness. Patrick Coleman's amazing persistence in dealing with our previous car OEM to cover an extremely costly out of warranty repair, provided us with maximum value for our trade in. Deepest thanks. Jeff Massey's pleasant demeanor, very skilled and competent showing of the car made our decision very easy. Finally, Jason Tavernaro's counseling and guidance through Subaru incentives and promotions with financing and extended warranty provided maximum return on investment. We feel that we are lucky to have such a reputable shop in Olathe. More

Purchase of a new Outback SUV Overall, I was quite satisfied with my experience at Olathe Subaru. Darrell was very helpful, and clearly knew his way around the inventory. My only Overall, I was quite satisfied with my experience at Olathe Subaru. Darrell was very helpful, and clearly knew his way around the inventory. My only complaint is that I got Negative feedback on my decision to pay cash rather than financing. I had to move some money into checking to pay for the car, and I didn’t get all the information I needed on warrantee costs, etc.. As a result, I have to go back and move more money around. I don’t object to the prices — they seemed quite reasonable — but full disclosure on the cost range for the add-ons would have been helpful BEFORE the actual day of check writing. More

The Ideal Experience Everyone at the dealership was professional, friendly and helpful. Key in the positive experience was that Casey Johnson didn't sell* a car. He help Everyone at the dealership was professional, friendly and helpful. Key in the positive experience was that Casey Johnson didn't sell* a car. He helped* me find the vehicle that met my needs and wants. Casey made the negotiation process smooth resulting in a mutually advantageous price. Refreshing! What a pleasure to actually have fun and leave feeling you got just the right car at just the right price. My compliments to Mr. George and many thanks to Casey - and David Kettlewood, Subaru Specialist and Percy Starr, Financing. Jackie B. More

Bought new Wrx Everyone was very open and honest during the whole process. They were not pushy and we got right to the point. I feel I got a good deal and did not ov Everyone was very open and honest during the whole process. They were not pushy and we got right to the point. I feel I got a good deal and did not overpay. More

Shop with Vic! Vic was amazing. He really listened to what we were looking for and patiently answered all of our questions. He really went above and beyond for us. Vic was amazing. He really listened to what we were looking for and patiently answered all of our questions. He really went above and beyond for us. More