Subaru of North Tampa - Service Center

The service center and communication regarding my vehicle were fine as usual. However what surprised me and in fact irritated me was the dealerships new policy of charging a service fee for credit card payme were fine as usual. However what surprised me and in fact irritated me was the dealerships new policy of charging a service fee for credit card payments. This is a bit ridiculous for a car dealership. This is not a small locally owned store. And trying to pass these costs to the consumer when their service charges are marked up anyway is a poor strategy. I did tell my service consultant what I thought about this new change. More

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The Service Department at North Tampa Subaru was polite, informative, and prompt regarding my recent visit. informative, and prompt regarding my recent visit. More

Excellent job and great welcome with service and respect. All the cars repair are on time. All the cars repair are on time. More

Great service with the polite server. Being patient and explaining everything to me. Overall, a good tour for me. Being patient and explaining everything to me. Overall, a good tour for me. More

Brandon and his team were very, courteous and professional. I was kept informed and sent a video of the inspection process, pointed out the state of each point of inspection and were honest as t professional. I was kept informed and sent a video of the inspection process, pointed out the state of each point of inspection and were honest as to what needed to be done and what was within the acceptable range. Outstanding service! More

Very good and professional service, hence why I go back driving 45 minutes when I have one 5 minutes away from me. driving 45 minutes when I have one 5 minutes away from me. More

This dealership did a great job contacting me and making sure I was updated on time of arrival to car being ready! sure I was updated on time of arrival to car being ready! More

They always provide consistent professional customer service. Services are either done quickly or I am provided a vehicle. I receive a video of the work done and my service tech is on top of what is hap service. Services are either done quickly or I am provided a vehicle. I receive a video of the work done and my service tech is on top of what is happening and keeping me informed. I highly recommend. More

They were very pleasant to deal with; prompt and polite. I was able to get an appointment the next day and I liked the video status report they sent. I was able to get an appointment the next day and I liked the video status report they sent. More