Subaru of North Tampa - Service Center

Excellent Service as always. I enjoy my visits to the dealership. Darrell is great to work with and the snacks and coffee are great. I enjoy my visits to the dealership. Darrell is great to work with and the snacks and coffee are great. More

This is the second Time I have been asked to rate this dealership on work they recently completed. I can only assume that the work was done correctly. But what upset me is the fact that I was not advised dealership on work they recently completed. I can only assume that the work was done correctly. But what upset me is the fact that I was not advised by the dealership of an ongoing issue when I called for information and therefore was cheated out of a battery replacement. To make matters worse, after the work was scheduled I did inquire about the cost of a 30,000 mile service on my vehicle and was given a bizarrely ridiculous quote. I found out later that my service called for inspections, but side on scene I was told that all of those service points had to be done to the tune of over $1100. Subaru dealerships “the same service at less than half that cost. More

They have a nice personal touch with their service advisors. They also sent me a video of their inspection, showing why they were recommending new front brake pads and not recommending new tires. T advisors. They also sent me a video of their inspection, showing why they were recommending new front brake pads and not recommending new tires. They were able to deal with the brakes right away. You should be aware that they will charge a 3 percent surcharge for using a credit card, however they gave me a discount to cover it this time when I objected, as I would have brought a check book had I known in advance and my Mom had dropped me off and driven home. More

Got me in and out in two hours as I requested. Love the video inspection. Love the video inspection. More

Jacob is a great service advisor. He is very knowledgeable and thorough explaining any future repairs and the cost. He is very knowledgeable and thorough explaining any future repairs and the cost. More

Best service. EVERY time! I can count on them to get things done well and timely. So thankful for Brandon! EVERY time! I can count on them to get things done well and timely. So thankful for Brandon! More

I appreciate the time and attention Jake gave to me and my car at my last service. This dealership provides good service and a comfortable waiting room . my car at my last service. This dealership provides good service and a comfortable waiting room . More

The service department is a'mazing! I set my appt online, arrived in/out quickly. I set my appt online, arrived in/out quickly. More

Your service guys are making your contact guys look bad. Brandon Napier was great - as always - but it took three trips to get a simple repair done: First time they painted the wrong part. Next time, the do Brandon Napier was great - as always - but it took three trips to get a simple repair done: First time they painted the wrong part. Next time, the door handle repaired wouldn't open from the outside. So, three trips and over a week in your courtesy car when it should have been 3 days, tops. Brandon was great and there was no screaming or yelling or anything. This stuff happens. Point is, whether you address the problem to reduce how OFTEN it happens! More

Comfy waiting area with good snacks and refreshments. Excellent customer service. I will definitely be back. Excellent customer service. I will definitely be back. More