1,206 Reviews of Subaru of North Tampa - Service Center
I had no issues getting my oil changed. I only had to wait about 2 hrs note I scheduled a same day appointment and was prepared to wait I only had to wait about 2 hrs note I scheduled a same day appointment and was prepared to wait More
Every experience at this dealership has been a good experience I have purchased two Subaru Foresters and much of their maintenance has been completed by the service group experience I have purchased two Subaru Foresters and much of their maintenance has been completed by the service group More
Great service. Staff is friendly and very communicative. I like the walk through video from the service techs. Staff is friendly and very communicative. I like the walk through video from the service techs. More
Jake is the best! Very dependable!! Service good and I always get a clean car back! Very dependable!! Service good and I always get a clean car back! More
Staff was incredibly friendly and informative. We had to order a special part and it arrived within a few days. Our service tech/advisor, Darrel, was awesome from start to finish. The staff alone We had to order a special part and it arrived within a few days. Our service tech/advisor, Darrel, was awesome from start to finish. The staff alone made this experience great. More
Everyone here is always so friendly and helpful. My service advisor Jacob is always very helpful and keeps me informed on exactly what my car needs to keep her running great!!! The shop is always qu My service advisor Jacob is always very helpful and keeps me informed on exactly what my car needs to keep her running great!!! The shop is always quick and efficient. So very glad I purchased my car here!!! More
Largely incompetent. Salesperson told me blatant lies, and my used car was sold to me with a error message saying I needed a new battery. Went out for battery replacement Salesperson told me blatant lies, and my used car was sold to me with a error message saying I needed a new battery. Went out for battery replacement, and they installed the wrong battery in the car I had to take the car to the manufacturer dealer to get it fixed. Was also told there was a prepayment penalty for financing, but upon reaching out directly to credit union who the financing was through, I was told this was false. More
Service reps were pleasant and knowledgeable. They were in constant contact to make sure that I was aware of where my car was in the process of being serviced. A video was provided to show me t They were in constant contact to make sure that I was aware of where my car was in the process of being serviced. A video was provided to show me the wear on differnet parts and whether things needed to be replaced or if they were still good. More
The staff was very informative and kind. They discuss what I needed to get done. They discuss what I needed to get done. More
I had an excellent experience with Darrell at Subaru - North Tampa. He was an outstanding service representative who made the entire process smooth and stress-free. When the mechanic discovered several ar North Tampa. He was an outstanding service representative who made the entire process smooth and stress-free. When the mechanic discovered several areas that needed attention, Darrell prioritized the urgent matters and worked with me to schedule the remaining repairs for a later date. One aspect that I particularly appreciated was the mechanic's video inspection. It made it incredibly easy to see exactly what needed to be replaced and understand why it was necessary. Overall, Darrell’s professionalism, combined with the transparency provided by the video inspection, made for a top-notch service experience. More