Subaru of North Tampa - Service Center

Jacob will go out of his way to work with a customer to get the repairs done. I trust his judgement, he is easy to get along with and he is competent, I trust him. He answers any & all questions and I don' get the repairs done. I trust his judgement, he is easy to get along with and he is competent, I trust him. He answers any & all questions and I don't feel rushed when talking with him. More

Friendly, Professional Service Personnel Comfortable Waiting Area Could NOT complete the Update Service due to WIFI was NOT secure, but Neither can I do this...:( Waiting Area Could NOT complete the Update Service due to WIFI was NOT secure, but Neither can I do this...:( More

Very comfortable waiting area with good snacks ! Brandon is always easy to work with and glad lm assigned to him! Brandon is always easy to work with and glad lm assigned to him! More

They are nice emformative. A clean waiting room. I liked They sent me a video of my car. But I didn't like they left the same leaf on the cabin filter an didn't at least remove A clean waiting room. I liked They sent me a video of my car. But I didn't like they left the same leaf on the cabin filter an didn't at least remove the leaf. I changed the filter when my wife got home. And there the leaf was same spot More

Nice staff. Clean office. No issues with personal. Quick to answer any question which I may have had Clean office. No issues with personal. Quick to answer any question which I may have had More

Always honest, helpful, prepared and professional. Work usually completed in a reasonable amount of time. Work usually completed in a reasonable amount of time. More

Liked the video with technician explaining everything the front desk liaisons were friendly and helpful front desk liaisons were friendly and helpful More

Service has always been excellent u til this visit. Had TMPS system reset at last service appointment. Brought car in on on August 5th for 60,000 mile service and to fix TMPS system again since lights Had TMPS system reset at last service appointment. Brought car in on on August 5th for 60,000 mile service and to fix TMPS system again since lights came back on after reset. One TPMS sensor changed on one tire. TPMS sensor came on again on my way home. Called dealer. Explanation. Was that some models need recalibration after new TPMS sensor or maybe another sensor needed replacement: Did not get a clear answer on why this was not done or if my car needed it. So I am leaving on my trip with TPMS system still not working. I did not get the man’s name who answered the phone when I called back. It was not the person who checked me in: My service rep Madison was off that day. Frustrating. More

Extremely pleasant and asking if you need anything during the waiting time. Great great experience the waiting time. Great great experience More

Jake and Andy are the reason we continue to drive thirty minutes to service our vehicles at Subaru of North Tampa. Their people focused service gives us reassurance that our vehicles are being handled appro minutes to service our vehicles at Subaru of North Tampa. Their people focused service gives us reassurance that our vehicles are being handled appropriately and by a skilled team. More