Subaru of North Tampa

They were awesome to me and got into exactly what I needed when other dealerships couldn't needed when other dealerships couldn't More

From sales to service, I have found this an organized, well run dealership. Waiting facilities in Service are clean and tidy; personnel are communicative and pleasant. well run dealership. Waiting facilities in Service are clean and tidy; personnel are communicative and pleasant. More

Friendly professional service writer in a clean and organized workspace. Vehicle serviced in a timely matter and reasonable price organized workspace. Vehicle serviced in a timely matter and reasonable price More

Great service! ! The rep was very helpful; also paid to all my concerns. I would recommend others ! The rep was very helpful; also paid to all my concerns. I would recommend others More

It was great experience, the video of the mechanic explaning what he was doing and his recomendations. Extremely satisfied, keep the good work! explaning what he was doing and his recomendations. Extremely satisfied, keep the good work! More

As a 70 year old woman, it is important for me to feel comfortable with those that help me. My Subaru service representative, Jake, is a very dependable, knowledgeable & courteous young man. He never fail comfortable with those that help me. My Subaru service representative, Jake, is a very dependable, knowledgeable & courteous young man. He never fails to provide excellent service. A true asset to your company. More

Jake was very helpful, friendly, & kind . The work done on my vehicle was prompt and done well. The work done on my vehicle was prompt and done well. More

Friendly,willing to answer all questions fast service Always with a smile and ThanK You Always with a smile and ThanK You More

Straightforward- honest- very helpful and professional Sharonza was amazing!!! Got a great deal on my car! Sharonza was amazing!!! Got a great deal on my car! More

The good: Yan met my daughter and I at the airport in Tampa. We got a great deal on the car. The car is in excellent condition. The bad: Yan (sales person) didn't communicate with Joe (sales manager). Tampa. We got a great deal on the car. The car is in excellent condition. The bad: Yan (sales person) didn't communicate with Joe (sales manager). Joe had sent the paperwork to me by express mail. I had everything signed, returned, and ready to go. All I was supposed to do was give the dealership a certified check, get the keys, paperwork, and go. When we got to the dealership the car wasn't ready. Yan didn't know that I'd already sent in the paperwork and didn't know where to find it. The car hadn't been detailed yet and Yan said they wouldn't do it until I completed the paperwork. He said he couldn't ask Joe because he wasn't coming in until 11am. Finally, they got a hold of Joe and he must have let Yan know where the paperwork was. After 4 hours of waiting we were supposedly on our way. Yan hands me one key. The listing showed two. Yan says he only has one and he doesn't know where the other key is. Then we find out the battery in the key is almost dead. I had to buy and install a new battery before the fob would lock or unlock the car. I don't know who dropped the ball here, but if things had been done correctly I would have been given two working keys and we would have been on our way in 15 minutes instead of four hours of confusion. Yan and Joe need to communicate. If they had, everything would have probably worked out perfectly. Yan was polite and friendly, but needs to communicate better with his sales manager. More