Subaru of North Tampa

I am impressed with the Service manager, the mechanics and the whole family at Subaru of North Tampa. They insist on pleasing me. and the whole family at Subaru of North Tampa. They insist on pleasing me. More

Nora was a great help In helping me, choose my new WRX. She made me feel comfortable, and answered all my questions. She made me feel comfortable, and answered all my questions. More

forcing customers to pay credit card processing fees based on a percentage is a terrible idea, yet you do it. You force customers to watch a video instead of speaking to the customer about maintenance based on a percentage is a terrible idea, yet you do it. You force customers to watch a video instead of speaking to the customer about maintenance topics and you do not provide written details about maintenance. When making an online appointment you then send 10+ emails from multiple sales people to "appraise" the car, and do not take no for answer. then you insult the customer with low ball value, or just provide the publicly available KBB value. argumentative and dismissive service department advisor - 1 star More

Sony and William were great to work with. Really listened to our wants and needs. Got us into the perfect care. Really listened to our wants and needs. Got us into the perfect care. More

Brought my new car in for it's first oil change, tire rotation, etc and to have a dent pulled under the DGW Bundle Protection package I purchased. The service team checked to confirm the dent repair wa rotation, etc and to have a dent pulled under the DGW Bundle Protection package I purchased. The service team checked to confirm the dent repair was covered under my warranty purchase. Their system did not reflect this coverage for my car. Dre checked with the finance team. The finance team advised him that I had not purchasrd the paintless dent repair warranty coverage. Dre then informed me of his findings his conversation with finance. He then presented me with the option to pay out of pocket for the dent repair. I then had to retrieve my copy of the Paintless dent repair warranty. My car now needs to stay another day for the dent to be repaired. What is concerning to me was that Subaru finance records did not reflect my warranty purchase and I had to go out of my way to locate and present my copy of the warranty agreement. Had I not been able to provide proof, I would have been out of luck and the money I spent on the MAX Protection plan. I am now inconvenienced having to go another day without my vehicle. I wanted to say North Tampa Subaru Service team are top notch. Special shout out to Dre Reed and Brandon Napier. Brandon has been especially helpful on my many issues I experienced with the Ceramic application applied to my paint. Brandon's support has been nothing short of Top Notch! I wish everyone took as much effort to do whats right for the customer as he does! More

This is a great dealership however I am very unhappy with Subaru for not standing up with four radios to go bad. I will not buy another one. I will go back to a GM Subaru for not standing up with four radios to go bad. I will not buy another one. I will go back to a GM More

Easy and efficient to get an appointment. Like the diagnostic videos and found them helpful. Darrel Soto was very helpful,knowledgeable and gave good advice. Like the diagnostic videos and found them helpful. Darrel Soto was very helpful,knowledgeable and gave good advice. More

Jake Smith is an Excellent Service Advisor with a Great Servant Attitude and Very Knowledgeable! Thank You Jake for Your Excellence! Servant Attitude and Very Knowledgeable! Thank You Jake for Your Excellence! More

Service technician was very knowledgeable about Service my car in doing my wipers changing the fluid on the transmission. my car in doing my wipers changing the fluid on the transmission. More

I made an appointment with Laine Melendy to come see a vehicle and she was awesome! Answered all my questions was very friendly, knowledgeable, and personable. Process was smooth and very effortless. No h vehicle and she was awesome! Answered all my questions was very friendly, knowledgeable, and personable. Process was smooth and very effortless. No high pressure sales! I did take issue with the hidden $2000 charge for the appearance and windshield protection package that I was not privy to. But we were able to come to a compromise on it. Ultimately I would definitely recommend this dealer! Thank you Laine!! More